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Click here or scroll down to respond to this candidateCandidate's Name
Street Address ONE DEERFIELD PL UNIT J 416 +1-513.331.3892, EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYSeasoned Healthcare Leader Results-Driven Hospital Administration Training & Development Skills Strategic Planning25+ Years of Diverse Healthcare Industry Experience: Comprehensive background spanning healthcare administration, financial planning, medical recruiting, health system compliances, business and network development, training, and development across healthcare professional cadres.Expertise in Training and development across all professional cadres, trained in India as well as in USA.Expertise in Hospital Administration and Project Management: Proven abilities in hospital administration, project management, organizational development, quality administration, and talent management.Strategic Training Development: Developed, implemented, and evaluated training programs aligned with the mission and vision of healthcare organizations for over 15 years, consistently delivering excellent results.Educational Contributions: Served as a visiting faculty member for management studies, teaching and mentoring graduate Nursing, B.Sc. Nursing, and Hospital Administration students. Acted as a thesis guide for Hospital Administration students and an examiner for MBA-HA and BBA-HA courses.Exceptional Strengths: Strategic planning, change management, financial management, clinical sales training, Gap Analysis, develop needs specific modules and their implementation, team building, interpersonal skills, strong work ethics, and adaptability.Collaborative Team Player: Known for equitable task distribution, motivating teams to achieve mutual goals, and a strong commitment to collaborative work.Motivated and Adaptable: Highly motivated to take on new challenges, capable of working effectively and unsupervised, and quick to master new skills.International Experience: Worked with 'Americas Health Choice' in Vero Beach, FL, USA, streamlining referral and billing processes while incorporating 'Interqual guidelines' for optimal patient care.EDUCATIONMaster of Science, Organizational Management (Major Training & Development) Mar 2004Aug 2005University of Denver, Denver, Colorado, USA Dissertation: 'Safe disposal of Nicotine Trans dermal Patch ' GPA: 3.7 /4.00Bachelor of Medicine, Bachelor of Surgery (MBBS) June 1981 June 1987M.G.M. Medical College, Indore, MP, IndiaPROFESSIONAL EXPERIENCEChief Administrator & Medical Superintendent-Arihant Hospital & Research Centre MP, India May 2021 PresentLed Hospital Administration and Quality Assurance: Spearheaded hospital administration and management, ensuring adherence to National Quality Council accreditation norms.Initiated Business Development and Networking Efforts: Led business development initiatives, expanding networks, conducting corporate visits, and organizing CMEs to promote the hospital.Trained marketing executives to market the hospital services among the corporate groups.Established Regulatory Compliance Through Leadership: Demonstrated leadership by maintaining strong relations with regulatory bodies at local, state, and central levels, ensuring strict compliance with statutory norms.Led Talent Recruitment and Development: Took charge of recruiting and nurturing various professional cadres, including Doctors, Nurses, Technicians, and Business Development Executives.Pioneered SOP Development for Enhanced Patient Satisfaction: Initiated the development of specific SOPs based on gap analysis to elevate patient satisfaction, aligning with accreditation norms and guidelines.Championed Quality Assurance and Improvement: Led work audits, assessed organizational compliance, and championed improvement initiatives, resulting in a significant reduction in patient grievances and improved organizational effectiveness.Achieved Revival of Multispecialty OPD Post-COVID: Successfully led efforts to revitalize the multispecialty Outpatient Department (OPD) post-COVID, achieving nearly zero patient volume during the pandemic.Demonstrated effective leadership in managing a government-recognized treatment center during the COVID-19 pandemic.Facilitated DNB Courses and NABH Implementation: Took a leadership role as a liaison for DNB Courses, supported inspections for various specialties, and served as the coordinator for NABH implementation in the Institute.CEO & Medical Superintendent- Apple Hospital, MP, India April 2017 April 2021Led Sales Team Training in Medical Sub-Specialties: Successfully led the training of the sales team in marketing a range of medical sub-specialties, including Cardiology, Oncology, Interventional Cardiology, CTVS, Nephrology, Pediatrics & Neonatology, as well as Diagnostics such as CT & MRI, bone scans, Ultrasound, and Echocardiography.Drove Significant Increase in Multispecialty OPD Visits: Took charge of increasing multispecialty Outpatient Department (OPD) visits, transforming it from minimal to thriving since joining in 2017.Demonstrated expertise in managing hospital operations during the challenging COVID-19 pandemic, establishing the facility as a prominent referral center for COVID treatment.Facilitated DNB Courses and Assessed Feasibility: Acted as a liaison for DNB Courses and expertly assessed their feasibility in fields such as Medicine, Pediatrics, Obstetrics and Gynecology, Radiology, and Surgery.Medical Superintendent- Unique Super Specialty Hospital, MP, India Sept 2014 April 2017Conducted CMEs for Super Specialty Promotion: Organized Continuing Medical Education (CME) events to promote super specialties such as Interventional Cardiology, Joint Replacement, and Spine Surgery and trained the marketing team.Coordinated with US Doctors' Team for Free Camps: Collaborated with a group of doctors from the USA, led by Dr. Supriya Dixit and Bhartiya Jain Sangathan (BJS), to conduct free Cleft Lip and Palate camps for underprivileged children at the hospital.Led Free Surgical Camps for Orthopedic Deformities: Initiated and led free surgical camps under the guidance of Dr. P. Neema (Director) to treat orthopedic deformities in children, including CTEV and post-polio residual paralysis.Established Tie-Up with Kokilaben Dhirubhai Ambani Hospital: Pioneered a partnership with Kokilaben Dhirubhai Ambani Hospital, a renowned tertiary care and apex referral center, facilitating daily visits by consultants for regular OPD services at this center.Coordinator for DNB Course in Orthopedics: Served as the coordinator for the Diplomate of National Board (DNB) course in Orthopedics.Initiated Discussions for Medical College and Super Specialty Hospital Project: Led discussions for the initiation of a new Medical College project and a 400-bed super specialty hospital project by the organization in the periphery of Indore.Professional Trainer/ Guest Faculty (Management and Organizational Development)- MP, India Aug 2011 Aug 2014Educational Leadership for Senior Medical Officers: Provided comprehensive teaching, training, and development programs to senior medical officers with over 15 years of service experience in the Government sector. The aim was to align their skills with government policies, empowering them to effectively manage 'Block level Health centers. This approach aimed to enhance healthcare competitiveness and minimize public grievances by streamlining processes.Focused Teaching and Training on Organizational Enhancement: Delivered specialized teaching and training sessions emphasizing Organizational Development, Finance and Resource Management, Health Administration, with a primary focus on Quality Management. These initiatives were designed to benefit the patient community by ensuring top-tier healthcare services.NABH Orientation for Quality Care: Oriented senior medical staff to the standards set by the National Accreditation Board for Hospitals (NABH), India, which is analogous to JCI (Joint Commission International) in Western countries. This included in-depth training on NABH norms and the implementation process within the private sector to enhance the overall quality of healthcare services.Medical Director - Treasure Health Hospital, MP, India Jan 2012 Dec 2012Key Role in Establishing Tertiary Healthcare Facility: Played a pivotal role in the establishment of a new tertiary healthcare facility in Indore, featuring a Laparoscopic Surgical Centre and a corporate unit.Active Contribution to Business Development and Networking: Actively contributed to business development efforts, expanding networks, and engaging with corporate partners. Developed strong relationships with healthcare consultants.Organized Targeted Continuing Medical Education (CME) Sessions: Spearheaded the organization of multiple Continuing Medical Education (CME) sessions, exclusively focused on highlighting the benefits of Laparoscopic surgeries in urology, general surgery, gynecology, and orthopedics.Other Experiences - (LinkedIn Link) Oct 1987 Dec 2011I bring a diverse range of experiences to the table, including leadership roles as a Center Head at BEAMS Hospital and Assistant Director at Choithram Hospital and Research Centre. My international exposure as a Referrals Director at Med Resources LLC in the USA has further broadened my perspective. Additionally, my foundation in the medical field, from serving as a Medical Officer at District Hospital, Jhabua, to working as a Medical Doctor at Lady Hardinge Medical College in New Delhi, has provided me with valuable insights and a strong foundation in healthcare. I've also contributed my expertise as a supervisor during the night shift at CHL Apollo Hospital in Indore, demonstrating my ability to manage complex healthcare operations effectively.PUBLICATIONS AND CERTIFICATIONSCompleted a Certificate Course in Quality Management in Healthcare at Apollo Hospital & Medversity, Hyderabad (India) in September 2012.Achieved a Post Graduate Certificate in Hospital Management from the National Institute of Health & Family Welfare, New Delhi, in August 2010.Earned a Post Graduate Certificate in Health Care Management from the National Institute of Health & Family Welfare, New Delhi, in August 2010.In 2005, as part of my Master's dissertation at the University of Denver in Colorado, USA, I authored a research paper titled 'Transdermal Nicotine Patch and Its Safe Disposal.' This paper garnered recognition from the University for its potential to contribute positively to the community and was subsequently published online.As part of my Post Graduate Certificate Course in Healthcare Management Studies at the National Institute of Health and Family Welfare (NIHFW) in Munirka, New Delhi, in 2010, I authored a research paper focused on the establishment of a health control room in Indore. This paper was published as part of my dissertation, and its guidelines were helpful during Covid Pandemic.As a component of my Post Graduate Certificate Course in Hospital Management Studies at the National Institute of Health and Family Welfare (NIHFW) in Munirka, New Delhi, in 2010, I authored a research paper focusing on 'Discharge Summary' for my dissertation, which was subsequently published. |
