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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Linda DrSan Marcos, TX Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATION: Des Moines Area Community College Degree: AS Accounting Paraprofessional SKILLS: 10-key Calculator, Windows 10, Microsoft Office Software, Quickbooks, Sage Accounting 2020, Type 40 wpm EMPLOYMENT: Spark Delivery: Delivery Driver - June 2021 to Present Deliver to residential locations in a timely manner Do the actual grocery shopping prior to delivering the order for the customer Be on time when its a curbside delivery Follow all local, state & federal transportation laws Follow all rules & regulations for Walmart & Spark Inc as required Practice good customer service skills & safe driving at all times Make my own work scheduleES&D Services Inc: Delivery Driver - November 2021 to February 2022 Delivered packages to business & residential locations in a timely manner Followed all local, state & federal transportation laws Followed all rules & regulations of the company our contract was with Practiced good customer service skills & safe driving at all times Americas Best Value Inn & Suites: Front Desk Associate - August 2020 to April 2021 Processed cash & credit/debit card payments Provided a great customer service experience for the customers Collected cash deposited when required Responsible for conducting nightly audits Required to locate any discrepancies when conducting night audits Handled daily check-ins & check-outs Responsible for collecting payments from customers who decided to add a day(s) to their stay Made in person & phone reservations Applied payments made online through a 3rd party Made daily shift deposits Maintained cleanliness of the front lobby area on a daily basis Answered phone calls on a multi calling phone system Handled various complaints & required to find a solution Prepared fresh coffee daily & on the weekends the breakfast items Engaged with other team members in a way that provided a positive atmosphere Wills Always Fresh Shrimp & Seafood: Delivery Driver - July 2019 to June 2020 Took customers orders by phone &/or in person Handled a variety of complaints when needed or as they arose Delivered fresh & live product as scheduled on a daily basis Mapped out each drivers route for their next days deliveries Picked up product needed for that days deliveries from the shrimp house Responsible for handling large amounts of cash on a daily & weekly basis (each driver was given a $1000-1500 bank each Monday) Responsible for keeping track of any and all receipts for products purchased throughout the week Required to balance cash on hand & credit card receipts against purchased & sold product receipts when books were done each Sunday Responsible for communicating with the credit card machine vendor when issues occurred Maintained a clean & sanitary work vehicle on a daily basis Provided a great customer service experience for the customers Practiced safe driving at all times Followed all local, state & federal transportation laws Todd & Associates: Bookkeeper/Tax Associate - October 2019 to March 2020 Processed payroll for various clients as well as in house payroll Used Sage Accounting 2020 for accounts Processed 940, 941& Sales Taxes for our clients Filed clients quarterly TWC reports & processed unemployment taxes Handled various customer complaints & clients bookkeeping Processed reports as needed for clients on their income & expenses Aided in the preparation & filing of the clients personal &/or company tax returns Required to handle issues with the vendor(s) on their computer software and/or application when needed Billed clients on a monthly basis for services rendered Practiced good customer service skills at all times FRONTIER COMMUNICATIONS: Tech Support Rep - July 2019 to November 2019 Handled continuous customer complaints Provided internet/cable/phone tech support Scheduled field tech appointments Provided a great customer service experience for the customers Engaged with other team members in a way that provided a positive atmosphere Circle K Convenience Store: Kitchen Supervisor/Store Associate April 2018 to August 2019 Engaged with other team members in a way that provided a positive atmosphere Followed store procedures for running the cash register & required duties Sold store products to customers Performed required duties at a fast pace Worked as part of a team to complete daily tasks & goals Offered &/or provided solutions to solve problems that arose Communicated with coworkers & customers in a friendly manner Kept the coffee & food service area will stocked & cleaned Kept track of on-site kitchen inventory & ordered products needed each week Cooked the products we sold in the kitchen area Maintained proper quality control on the food products & rotated products sold using FIFI Assisted in training other employees on product handling, production & customer service Cleaned & performed general housekeeping duties Followed all required government laws, health & safety codes, the companys policies and standards Kept accurate cash, sales & inventory control records and accounted for any variances Olympia Grill at Pier 21: Bartender/Server - November 2016 to March 2018 Handled cash &/or credit card payments Responsible for making the bars & servers tables drink orders Practiced safe & proper handling of food Verified alcohol inventory orders & maintained proper storage Followed all federal, state & local alcohol laws & TABC regulations Practiced good customer service skills at all times Handled complaints when needed Took orders by phone or in personBig Value Insurance: Administrative Assistant - September 2011 to August 2012 Answered phone calls Recorded & performed necessary policy changes needed Filed policyholder's folders for both current & new clients Maintained database system Handled complaints & discrepancies found on policies for the clients Kept notes & track of the owner/manager's calls & to-do lists Set up the Sage Act database & the IVANS database through Quomation Took insurance policy payments for the clients Practiced good customer service skills at all times Cornerstone Family Church: Housekeeper - January 2008 to February 2012 Maintained the upkeep & appearance of the church for all weekly Services Responsible for setting up for various activities, classes, services &/or functions Ordered, recorded & picked up food items, cleaning supplies &/or items for special events as needed Aided the Housekeeping Supervisor as needed Practiced good customer service skills at all times Des Moines Area Regional Transit Authority: Fixed Route Driver - August 2006 to January 2008 Maintained the responsibility for the safety of all passengers on the bus Practiced assertive and safe driving Maintained customer service skills Handled difficult situations and problems that arose Practiced good customer service skills at all times Followed all local, state & federal transportation laws REFERENCES: Available Upon Request |
