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| Click here or scroll down to respond to this candidateCOURTNEY GUZELLISUMMARYMulti-talented business leader bringing 6 years of experience assuccessful CEO/Sales Representative. Strategic problem solver and change manager. Visionary executive implements plans that meet current and future needs. Key expertise in Aesthetics industry. EXPERIENCECEO, 01/2018 - CurrentLuxe Skincare + Lashes - Brush Prairie, CO CONTACT Address: Brush Prairie, WA 98606Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESKILLSCreated financial models to forecast future business performance and identify areas of improvement.Developed strategic plans and objectives to ensure organizational growth and profitability. Negotiated contracts with vendors, suppliers, and partners. Analyzed market trends and competitor activities to inform product development decisions.Represented the company at conferences, trade shows, networking events.Ensured compliance with government regulations regarding safety standards and labor laws.Cultivated strong relationships with business partners by providing exceptional customer service.Checked supplies inventory regularly to ensure adequate stock levels at all times.Recommended additional treatments or products based on individual customer needs.Maintained up-to-date knowledge of latest trends in esthetics industry through research.Kept detailed records of client visits, treatments performed, and product purchases. Built positive client relationships and guided clients through treatments. Adhered to established policies and procedures when handling customer accounts. Identified and developed new markets for products or services. Established relationships with key clients, while maintaining existing customer base.Monitored industry trends and competitor activities to stay ahead of the competition. Self driven MotivatedStrong organizational and planningskills Exceptional customer service Excellent communicationProficient with computers andmultiple software programsAbility to adapt to a fast pacedenvironment Multi-tasking Goal setting Interpersonal skills Rapid learner Strategic Planning Organizational Management Regulatory Compliance Consulting Revenue Growth Productivity Performance Business Management Operations Management Cost Breakdown AnalysisOrthodontic Assistant/Treatment Coordinator, 01/2013 - 01/2018 Pacific Dental Services - Portland, OREDUCATION AND TRAININGMaster AestheticianSpectrum Advanced Aesthetics - Tigard, WABachelors in Business AdministrationWashington State University - Vancouver, WAEstheticsPortland Beauty School - Portland, ORCertificate in Dental AssistingCharter College - Vancouver, WAGenerated new sales leads through cold calling and networking activities.Organized client visits, presentations, product demonstrations and trade shows.Assisted orthodontist with patient treatment plans and discussed payment options.Greeted patients, verified insurance information and scheduled appointments.Maintained records of patient treatments, progress reports and payments. Responded to inquiries from patients regarding their treatment plan. Provided patient education on the importance of proper oral hygiene. Processed invoices for supplies and equipment used during orthodontic procedures.Handled customer complaints in a professional manner and resolved issues promptly.Prepared financial statements for review by the orthodontist or office manager.Communicated between doctor, staff members, suppliers, vendors and insurance companies. Planned marketing strategies to attract new patients to the practice. Collaborated with administrative staff in developing policies and procedures.Developed effective relationships with referral sources within the community.Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment. Sales and Marketing Negotiation |