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Technical Support Analyst Resume Phoenix...
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Title Technical Support Analyst
Target Location US-AZ-Phoenix
Email Available with paid plan
Phone Available with paid plan
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JOSHUASTEPHENSEMAIL AVAILABLEPHONE NUMBER AVAILABLECandidate's Name
OBJECTIVEContinue to build on a successful careerby finding new challenges and newopportunities.SKILLSI am a very self-motivated and drivenperson. I am thirsty for knowledge, I lovesolving problems and learn quickly. Moreimportantly, I have a great way of gettingalong with people and learning from themand their experience. I have developed anexpansive skill set spanning Insurance,Client Management, Sales and InformationTechnology.EXPERIENCETECHNICAL SUPPORT ANALYST RT SPECIALTYCHICAGO, ILNovember 2022- CurrentAgency Policy Management Systems Admin including Concept One, ImageRight, AIM, FreshDesk, Fresh Service, ServiceDesk. Supporting 1000+ users. Triaging Tickets to the appropriate teams.ACCOUNT ADMINISTRATOR LOCKTON COMPANIESSCOTTSDALE, AZDecember 2019  January 2021Serviced a Commercial Insurance book of $2M+Primary duties included: Developing Loss Data Analysis, Maintaining Statements of Values, Exposure Workbooks, Certificates of Insurance, Accounting and Billing, Policy Endorsements, Managing Renewal Timelines. IT SPECIALIST LOCKTON COMPANIESDENVER, COFebruary 2012  December 2019Serviced an internal team of 450+ associates.Primary duties included support for: Desktop, Telecom, Mobile Device, AV, Conference Rooms, Networking, VDI Roll Outs, IGEL, Equipment Deployment, Construction Build Outs, Printers, Digital Presses, Mail Sorting and Delivery Machines.Other Duties: Video Production, Photo Editing, Event Planning and Execution. EDUCATIONNETWORK SYSTEMS ADMIN ASSOICIATES DEGREEDeVry UniversityDenver, COVOLUNTEER EXPERIENCE AND LEADERSHIP2Mile High United Way Executive CommitteeJunior Achievers Event CommitteeFood Bank of the Rockies VolunteerLockton Companies Golf League Founder ChairLockton Companies Bowling League Founder Chair

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