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Forest Park, Ga PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryExceptional time management skills, detail- oriented and diligent. Excellent interpersonal and conflict resolution skills. Strong communicator with strong negotiating skills. Effective at dealing calmly with difficult interactions. Strong analytical and problem- solving skills, as well as exceptional team management abilities. Dedicated to providing timely, accurate, and high quality assistance.ExperienceAccount Executive Eldon Square Inc. Jan 2023- June 2023Strengthened customer relationships by paying close attention to their needs and providing knowledgeable service.Reached out to customers and offered a variety of services and products in order to increase sales.Identified customer requirements and delivered service that met or exceeded expectations.Customer Service Representative Xfinity June 2022- Jan 2023Used discretion and good judgement when it came to using company materials and supplies.Clarify customers complaints, determine the cause of the problem, select and explain the best solution to solve the problem, expedite correction adjustment, and follow up to ensure resolutionHad professional interactions with customers and peers, which aided in the development of clear communication and active listening skills.Customer Service Representative Chime Solutions Dec 2021- Nov 2022Used Consultative sales approach to understand customer needs and make relevant recommendations.Kept customers happy by implementing forward- thinking strategies that focused on meeting their needs and resolving their concerns.Answered a steady stream of callsWarehouse Associate OReily WarehouseOperated power vehicles such as forklift, reach truck, and order picker to a height of 24 feetUpheld a clean and safe working environment inside the warehouse at all times according to safety laws and company standardsWarehouse Associate AmazonOperated power vehicles such as forklift, reach truck, and order picker to a height of 24 feetUpheld a clean and safe working environment inside the warehouse at all times according to safety laws and company standardsLifted and moved parts up to 75 pounds in weight unassisted, pulled/pushed and slid parts up to 100 pounds unassisted, while maintaining quality and production standards in Receiving and Shipping of PartsEducationForest Park High School 2015High School DiplomaSkills & abilitiesSales ExpertiseRelationship- Building skillsMicrosoft WordMicrosoft ExcelMicrosoft PowerPointProblem solvingWritten and Verbal CommunicationGoals and PerformanceCertificationsFirst Aid/ CPR CertifiedOSHA Forklift Operator |