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Customer Service Property Manager Resume...
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Title Customer Service Property Manager
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Stockbridge, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo develop my career in property management in a professional and dynamic organizational environment. To be able to utilize my management skills: expense and budget control, very creative marketing and sales approach, and award winning collection processing experience to provide a high net profit income to the satisfaction of my portfolio, owners, and investors.Work ExperienceAssistant Property Manager3keys - Atlanta, GAAugust 2020 to PresentOpening model units and preparing them to be toured for the day. Walking available units to check the status and ensure they are viewable for prospects. If the unit is leased and not yet ready, then the Leasing Agent will observe the progress of the unit to verify that move-in date will be met. Organize desk area and resident and office mail (when applicable). Print out availability and pricing for the day. Ensure that all necessary office supplies and materials are stocked for the day.  Post on Craigslist. Check and update all on-line marketing resources when necessary.  Ensure all amenities are open, clean, and functional. Check new and outstanding work-orders. Follow-up with resident and maintenance team on completed work orders. Ensure curb appeal is fully realized with balloons, banners, signs, and overall cleanliness.  Giving outstanding customer service to our residents and assuring all their needs be met.  Giving fantastic and thorough tours to incoming prospects ensuring that they are greeted immediately and are taken to see all amenities and units desired. Answering all incoming calls. Placing new work-orders. Setting tours for appointments.  Working within the on-site team to identify and overcome all urgent issues on the property.  Cross-marketing in the community when needed. Calling the comps. to complete the Market Survey weekly. Shopping the comps. in person when possible. Ensuring that office, models, vacant units, and amenities are closed completely and securely at the end of the day. Ensure the completeness and correctness of all lease files. Ensure that all prospects are qualifying for their lease and all necessary verifications are done and money collected upon move-in.Logistics CoordinatorCHASE6&RUNNING LLC - Atlanta, GAApril 2019 to PresentI am the owner and operator of Chase6& Running LLC. If you are looking for a dependable driver and reliable company, look no further. If you have work we are ready. Loading, unloading, preparing, inspecting and operating the delivery vehicle. We are readyCall Center Customer Service RepresentativeOptum Health/United Healthcare - Atlanta, GAJune 2021 to September 2021 Manage large amounts of inbound and outbound calls in a timely manner. Follow communication scripts when handling different topics. Identify customers' needs, clarify information, research every issue and provide solutions and/or schedule and cancel appointments for inbound and outbound calls. Human Resources AssistantCarter's Warehouse - Stockbridge, GAJanuary 2020 to July 2020Provide clerical and administrative support to the Director of HR Assist in off-site recruiting requirements; pre-hire testing, ensures all required documentation is completed and provided to off-site recruiter Creates folders for HR based on role Creates Access sheets; work with HR and IT to ensure information is correct  Take and upload new hire pictures into HR systems Audit and upkeep of HR paperwork within the system Coordinate communication with candidates, managers, and the recruiting team regarding candidate interview schedules Assist in New Hire Orientation Assist in Employee Engagement meetings and social media activities Support HR initiatives and activities such as the Health & Wellness Program - Go365  Filing as needed Perform other duties as assigned Assist in off-site recruiting requirements; pre-hire testing, ensures all required documentation is completed and provided to off-site recruiter Creates folders for HR based on role Creates Access sheets; work with HR and IT to ensure information is correct  Take and upload new hire pictures into HR systems Audit and upkeep of HR paperwork within the system Coordinate communication with candidates, managers, and the recruiting team regarding candidate interview schedules Assist in New Hire Orientation Assist in Employee Engagement meetings and social media activities Support HR initiatives and activities such as the Health & Wellness Program - Go365  Filing as needed Perform other duties as assignedEducationI have a bachelor degree in Medical Billing & Coding Colorado University - Colorado Springs, COJune 2012 to August 2014High school diploma or GEDAssociate's degreeSkills Bookkeeping Microsoft Outlook Interviewing (2 years) Marketing Microsoft Excel QuickBooks Case management Customer service (10+ years)
Phone etiquette (10+ years)
Dispatching (2 years) Quality assurance Social media management
ATS Recruiting Google Docs Salesforce Leadership (5 years) Microsoft Office Sales Financial services Section 8 (2 years) Maintenance Loan processing Accounting Microsoft Word Dealership experience Medical coding (1 year) Process improvement Hotel experience (10+ years)
Inside sales Hospitality (10+ years) iOS Windows Scripting (4 years) Workday Marketing Retail sales Sales Outside sales CRM software Upselling Customer service Data entry Microsoft Powerpoint Computer literacy Clerical experience Computer operation Tax experience Property management Organizational skills Guest services Event planning Property leasing Medical terminology LIHTCLanguages English - ExpertCertifications and LicensesFirst Aid CertificationCPR CertificationASE CertificationDriver's LicenseAssessmentsWork style: Conscientiousness  Highly Proficient April 2021Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly ProficientCustomer service  ProficientMay 2020

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