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Title Medical Assistant Customer Service
Target Location US-TX-Dallas
Email Available with paid plan
Phone Available with paid plan
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OBJECTIVESeeking a full-time position that will utilize my outstanding banking, medical, communication skills and years of experience in sales marketing and customer service skills. Looking for entry level employment where I can develop my abilities to help succeed businesses, bringing any progressive fast paced facility an immediate impact on production.SKILLS & ABILITIESConfident, organized, reliable, and hard-working individual with high enthusiasm, dedication, and awesome work ethic.-Microsoft Office, Edge, Exchange, Word, PowerPoint - Training- Time management - Customer Interaction- Active Listening - Issue and complaint Resolution- Scheduling - Upselling products and services- Clinical Skills - Administrative Skills2016- 2023 Wells Fargo BankCustomer Success Specialist 2Addressed customers courteously using suitable methods and problem- solving techniques. Maintained knowledge of company products to provide helpful suggestions and recommendations to customers. Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues. Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build long lasting relationships. 2019-2020 ZenithMedical Assistant 200 Hour ExternshipTook and recorded vitals, new patient check in and check out, took patient measurements. Answered multi line phone systems, directed calls accordingly, Faxing, filing, scanning, scribing. Assisted physician with minor office procedures, patient education, Maintained OSHA and HIPPA guidelines.2019-2020 Accident Care of TexasMedical AssistantTook and recorded, new patient check in and out. Assisted patients with their chiropractic plan with different exercises and routines. Operated front desk tasks, answering phones, scheduling, faxing and filing. Maintaining OSHA and HIPPA guidelines.EDUCATIONAugust 2018 PCI Health Training CenterMedical AssistantCompleted a Rigorous curriculum in professional studies and clinical practice.March 2023 Xcel Solutions TrainingLicensed Life and Health Insurance AgentCompleted a training course in life and health insurance. COMMUNICATIONStrong written and verbal communication skills, including the ability to provide constructive feedback and collaborate effectively with team members.LEADERSHIPAbility to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.

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