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Click here or scroll down to respond to this candidateCandidate's Name
Waldorf, MDPHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsTeam leadershipTraining material developmentPOS systems fluentCleaning and Sanitization responsibleOpening and Closing proceduresCustomer Service focusedArticulates clearly and concisely, written and spokenListens attentively and thoroughlyThinks critically to solve problemsCoordinates and completes tasks, manage projects effectively to meet deadlinesComfortable using TechnologyCoaches/teaches/trains and instructs team membersPositive and Passionate AttitudeServSafe CertifiedExperienceSEPTEMBER 2019 OCTOBER 2023McDonalds / Crew Trainer, Waldorf MDResponsible for training all new employees on each position to include food safetyConducted onboarding session with new hires and providing them with an overall of company policies and proceduresMonitor performance of crew members and provided feedback and guidance when neededAssist manager with running morning shiftAdept in serving drive-thru and proving walk in customers with optimal customer serviceResponsible for managing the on line ordering platforms.Remain knowledgeable and up to date about menu offerings and promotionsPrepare food and drinks properlyExpert in assisting customers with McDonalds AppJUNE 2015 SEPTEMBER 2019Cracker Barrel / Server, Waldorf MDGreeted guests and provide excellent customer serviceAssisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergiesAssisted in training new serversMonitor dining room for cleanliness and proper set up at all timesKept up to date on the menu and specialWas frequently complimented by customers for going above and beyond my normal responsibilitiesWorked closely with managers and kitchen staff to provide excellent, up-to-date customer serviceInteracted with customers in a pleasant manner to improve the atmosphere and provide upbeat interactionsKept customer satisfaction high by topping off drinks frequently and anticipating needs such as condiments and extra napkinsJANUARY 2012 JUNE 2015Walmart /Online Shopper, Waldorf MDGreated customers and provided excellent customer serviceDetermine best delivery method base on order size and destinationCreated personalized shopping experience for each customerProvided detail product information to each customer as neededAssisted in selecting items according to customers preferenceMonitor performance of crew members and provided feedback when needed. |
