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Title Complex Program Management & Professional Services Leader
Target Location US-NC-Oxford
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Oxford, NCEMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLEPROFESSIONAL SERVICES IT DELIVERY LEADERDriving Program/Project Excellence Through Program Governance Highly accomplished, proactive, innovative and profit-driven Professional Services leader experienced in design and delivery of cost- effective, high performance technology solutions in support of rapid business transformation and growth. Effective at building culturally diverse and team-centered engagement delivery with excellent business process and strategy development skills. Customer-centric with the ability to build effective alliances with executive team members, business partners, global service vendors and suppliers. Areas of Expertise:- Executive Leadership - PMO Methodology / Standards Development- Large/Complex Program Management Engagements - PMO/EPMO Formation and Management- Data Center Consolidations / Migrations - Capital Planning and Investment Control- Infrastructure / Application Transformation - Situational Global Outsourcing- Process Improvement and Performance Management - RFP and Vendor Management PROFESSIONAL EXPERIENCETriRadial Solutions, Oxford, NC August 2023  Current Principal Consultant  Life SciencesSmall Business Owner, Oxford, NC June 2021  August 2023 Firearms safety training instructor.VMWARE, Lisle, IL 2021Senior Program Manager  VMWare January 2021  June 2021 As the account Sr. Program Manager, oversaw the program and delivery of development activities, finance, talent and demand management for a domestic 5G cellular implementation program. WIPRO LIMITED, Oakbrook Terrace, IL 2018 - 2020General Manager  Wipro Limited December 2018  December 2020 As General Manager and Global Client Partner at Wipro, oversee Delivery, Operations, Sales, Finance and Talent and Demand Management for a global medical device/pharmaceutical company. In this role, responsible for the full P&L and leads a diverse team of over 600 individuals across the globe, including: North America, EMEA and Asia. SYNECTICS INC., Chicago, IL 2018Contract Consultant, Cloud Infrastructure  Takeda Pharmaceuticals April 2018  December 2018 Manage infrastructure cloud transformation projects utilizing AWS S3 and Glacier cloud storage services. Duties include managing professional services vendors along with project schedules, resources, financials, procurement, operational transitioning and reporting.DELL TECHNOLOGIES, Chicago, IL 2009  2017Director of Consulting Delivery, Dell EMC Consulting Services 2017 Oversaw annualized book of business of $35M+ for delivery of consulting services, which included Program Management Office(PMO & EPMO) Development, Oversight, Governance, Data Center Migration and Consolidations, Business Resiliency, Workload Modernization, Enterprise Hybrid Cloud, and Operating Model and Infrastructure Transformation. Developed, sold, managed, and delivered complex consulting services for large transformational engagements. Ran cloud and infrastructure transformation business for Central / Canada Region of The Americas Theater, consistently attaining revenue and margin targets.Candidate's Name  EMAIL AVAILABLE PAGE TWO Senior Manager, Program Management, Western Region, Global Professional Services 2009  2016 Consulted in senior leadership role for Dell EMC technical and business solutions opportunities on complex IT consulting engagements. Identified and developed sales pursuits which led to oversight, staffing, and execution of medium to large engagements through program and account management. Evaluated client strategic business issues, created business case justifications, and proposed / executed appropriate enterprise solutions. Managed and led Program Management Group of 22 PGMs for Western and Central divisions who oversaw $60M+ in professional services delivery revenue, creating and implementing global standards and driving development and implementation of regional program management methodology and process. Directed application / infrastructure integration, systems retirement, systems scaling, base infrastructure, and data center consolidation initiatives associated with multi-year, $90B+ merger, which formed Fortune 20 pharmacy benefit management company, leading organization as Infrastructure PMO Director. Achieved quantifiable success turning around challenging client engagements and recovering relationships, resolving issues including disconnects between engagement teams and client, quality issues, working team effectiveness / communications, schedules, staffing, SOW / SLAs and financial health. Led multiple projects as Program Director for numerous multi-million-dollar IT data center consolidation efforts for Global Fortune financial services, pharmaceutical and consumer health products companies, saving clients in operational and capital expenses. SHOPPERTRAK RCT, Chicago, IL 2006  2009Chief Technology Officer 2007  2009Oversaw technology portfolio which included product hardware / software development, communication protocols, security, enterprise software, customer web applications / portals, and implementation / support of highly-distributed network supporting ShopperTrak product and service offerings. Supervised 6 direct reports and 45+ group FTEs (6 remote / off-shore). Developed and drove technical vision and execution for strategic direction which furthered expansion of companys position in current and future markets. Attained 99.99% uptime for core data retrieval, processing, and customer delivery enhancing colocation management, improving operational / support processes, and engineering hardware / network enhancements and redundancy. Saved $1.2M project, implementing secure communications to customer networks and ShopperTrak cameras, gaining over $30M in new revenue opportunities for company.ADDITIONAL RELEVANT EXPERIENCESHOPPERTRAK RCT, Chicago, ILTechnology Director, Information Technology Operations COMPUTER SCIENCES CORPORATION, Chicago, ILSenior Service Delivery Manager, Managed Services and Web Hosting AON SERVICE CORPORATION, Chicago, ILAssistant Vice President / Director of eMarketplace Web Hosting EDUCATION & PROFESSIONAL DEVELOPMENT- Master of Business Administration (MBA), Management and Leadership and Change Management, North Central College, Naperville, IL- Bachelor of Science (BA), Information Systems, Columbia College, Denver, CO- Kellogg Management Institute (KMI) program at the Kellogg Graduate School of Management Northwestern University

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