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Click here or scroll down to respond to this candidateI am a proficient Business Operations Manager with a strong focus on achieving outcomes, possessingnotable expertise in media management and assuming leadership responsibilities. I have demonstrated exceptional leadership capabilities while overseeing and directing media operations in my field. I have a proven track record of enhancing team performance, fostering customer loyalty, and creating a successful brand.P&L ManagementBusiness DevelopmentCandidate's Name
Financial ReportingNegotiation SkillsClient Relationship ManagementTeam LeadershipCommunicationOperations ManagementPlatform 1 Events @ Columbia Station, Phoenixville PA Owner - Operations ManagerOpened a Catering/Special Event Facility during the pandemic, creating a new demand, adjusting to regulation, and reaching goals sets at opening. we have now establish our brand as a premier catering venue for weddings and other special event in the area. Accomplishments:Opened a Catering/special event banquet facilityStarted the marketing plan from the ground upDeveloped Training Manual and Employee HandbookDeveloped and Managed all Corporate and Private Events. Developed Contracts with Large Accounts.Managed Layout, Developed Needs Assessment and Technology Solutions for all Meetings. Increased Sales and Maintained Low Liquor CostManaged Business and Client Development Programs, Maintained Customer Rapport and Brand LoyaltyIn charge of all Vendors and SuppliersManaged all onsite Licensing, Compliance and Inspections by Fire Dept, Health Dept, Police Dept, PA Liquor Control Board.February 2021 - PresentBUSINESS OPERATIONS MANAGERPHONE NUMBER AVAILABLE EMAIL AVAILABLE140 Washington Avenue, Phoenixville PA 19460FABIEN CHAIGNEAUPROFESSIONAL EXPERIENCESTRENGTHS AND EXPERTISESips Bistro & Bar, Phoenixville PAOwner - Operation ManagerCreated, Owned and operated this restaurant from the ground up.We were doing $1.5M per year of revenue before the pandemic.April 2012 - May 2020Directed the operation of the restaurant, Started the marketing plan from the ground up Manage 35 employees - Recruiting, Screening, Hiring, Training and Development, Scheduling, Payroll and Termination.Developed Training Manual and Employee HandbookDeveloped and Managed all Corporate and Private Events. Developed Contracts with Large Accounts.Managed Layout, Developed Needs Assessment and Technology Solutions for all Meetings. Increased Sales and Maintained Low Liquor CostManaged Business and Client Development Programs, Maintained Customer Rapport and Brand Loyalty In charge of all Vendors and SuppliersManaged all onsite Licensing, Compliance and Inspections by Fire Dept, Health Dept, Police Dept, PA Liquor Control Board.Accomplishments:Bungalow Hotel, Loong Branch, NJGeneral ManagerFebruary 2009 - December 2011Directed and Coordinated the Operations of the Hotel Manage 25 employees - Recruiting, Screening, Hiring, Training and Development, Scheduling, Payroll and Termination.Developed Training Manual and Employee HandbookAccountable for Hotel Budgeting, Daily Money Balancing, Receipt Transactions and Verification using QUICK BOOKS, ADP Systems, Logical Solutions, Microsoft Office 2007, Microsoft SharePoint and Aloha Systems.Increased Hotel Revenues by 20% in 2010.Developed and Managed all Corporate and Private Events. Developed Contracts with Large Accounts.Managed Layout, Developed Needs Assessment and Technology Solutions for all Meetings. Increased Sales and Maintained Low Liquor CostManaged Business and Client Development Programs, Maintained Customer Rapport and Brand Loyalty In charge of all Vendors and SuppliersManaged all onsite Licensing, Compliance and Inspections by Fire Dept, Health Dept, Police Dept, City of Long Branch and Alcohol Board ControlCoordinated the Development of a Second Upscale Hotel of 80 rooms with 120 Condos Attach to the Property.University Sainte-AnneUniversity Sainte-AnneCertification & Technical ExperiencesGraduate Diploma in Business AdministrationBachelor of Marketing and ManagementRamp, Serv Safe, Microsoft Office, Quickbooks, ADP, Opera, Optic, OpenTable, Aloha. References are available on request.EDUCATION |
