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Click here or scroll down to respond to this candidateCandidate's Name
DispatcherGrapevine, Texas, United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLEWORK EXPERIENCENovember 2016-CurrentDispatcherToGoDishBeaufort, South Carolina, United States1. Receive and respond to incoming calls for order, concerns, complaints 2. Receive order electronically through software system 3. Place orders with restaurants to execute orders using phone, fax, email 4. Assign orders for delivery to delivery driversApril 2004-June 2007Administrative Specialist IIPHT SystemsColumbia, South Carolina, United States1. Direct support to three Assistant Vice Presidents of Risk Management 2. Created and assembled PowerPoint presentations with benchmark materials for Risk Management Training3. Created confirmation of training schedules and follow up letters via email and hard copy to hospital clients4. Received and made phone calls to clients in support of the Assistant Vice Presidents 5. Created and planned meetings to include travel itineraries, accommodations and any specified requests made by the Assistant Vice Presidents6. Greeted clients for in- house meetings and trainings, to include host duties and purchasing food items for guests7. Attended executive meetings, took minutes and created minutes reports and distribution to attendees 8. Training Certificate in Excel, Excel II and III 9. Other duties as assignedOctober 2000-April 2004Staffing Coordinator/RecruiterHome Instead Senior Care IncColumbia, South Carolina, United States1. Schedule Caregivers for in-home, hospital, assisted living clients 2. Screened potential Caregivers by contacting references, submitting background check and analyzing job performance3. Conducted Caregiver training hours before placing in clients home/hospital environment 4. Made analytical decisions in placing particular Caregivers to provide services to the best fit for clients 5. Answered incoming inquiries from clients families about our services 6. Outbound calls to Caregivers, clients and client families 7. Arranged appointments for client contract and deposit to begin service 8. Personally introduced Caregivers to clients and families when applicable 9. Monitored and problem solved 24 hours, 7 days a week staffing and Caregiver questions and/or situational occurrences10. Provided on-call service on a rotating basis11. Made purchases for office inventory12. Made banking establishment deposits for the business 13. Network and marketing trips conducted in assisted living facilities and Alzheimer's Specialty entities 14. Arranged and spoke at Caregiver meetings and Awards ceremonies 15. Personally assisted clients as needed in emergencies 16. Recorded pertinent record notes through electronic system software and hard copy to file 17. Arranged files of Caregivers and clients18. Reached goals set by CEO monthly to achieve bonuses EDUCATION1990-1992Associate's degreeMidlands Technical CollegeColumbia, South Carolina, United StatesAssociate's degree in Commercial Graphics/Marketing Minor: English Arts Midlands Technical College - Columbia, SCAugust 1990 to May 1992 Commercial Graphics/MarketingSKILLSDispatcher Incoming Calls Customer Support Office Experience Drivers Product Management Digital Marketing Search Engine Optimization SEO Branding Marketing Content Creation Public Relations Market Research Retail Marketing Retail Digital Campaign Business Development Retail Sales Outbound Calls Account Management Logistics Inventory Buying/Procurement Purchasing Strategic Planning Trading Risk Management Graphic Design Project Management Documentation Staffing Assisted Living Facilities Senior Residential Care Assisted Living Office Medical Medical Terminology Excel Microsoft Office Microsoft Outlook Microsoft Powerpoint Powerpoint CERTIFICATIONS8. Training Certificate in Excel, Excel II and III Training CertificateHONORS & AWARDS14. Arranged and spoke at Caregiver meetings and Awards ceremonies LANGUAGESEnglish - Intermediate Spanish - IntermediateWORK AUTHORIZATIONI am authorized to work in the following countries: United States |
