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Click here or scroll down to respond to this candidateCandidate's Name
Bloomington, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEReady for a long term career with a reliable company, where my reliability and vast knowledge will contribute to the company&#Street Address ;s goals.Work ExperienceClaims AssociateState Farm Mutual Automobile Insurance Company - Bloomington, IL September 2022 to Presenttaking phones call setting up initial inspections, rental, investigations of claims, making liability decisions, escalating calls to proper department, License in all 16 states to handle claims. General LaborerRivian Automotive - Normal, ILMarch 2022 to August 2022Building frames for battery pack line. Using proper tool drills, screwdrivers, pliers. Reporting any defects with frame once received, labeling frames and starting paperwork packets for each piece. Service TechnicianMidwest Electronics - Ellsworth, ILAugust 2017 to December 2020General Service calls to fix machines or Payout Vaults, software and game-set updates, g2s conversions, Go lives, setting up for go lives and collections Basic networking and wiring of slot machine rooms jukebox set ups and pool tablesTerninal HandlerB&B Amusements - Bloomington, ILAugust 2014 to August 2015Bloomington, ILAugust 2014 to August 2015Travel to multiple locations for collection routes, receiving proper meter numbers and full cash cans on collection route at locations, cleaning machines and locations room, signing IGB Terminal folder in each machine correctly, on call 27/7 on my days of having company phones, I would need to handle calls efficiently and professionally at any time of the night if deemed that a tech would need to be there to fix the issues I would need to be on site within 4 hours from the call. Some of the issues would be, bill jams, paper jams, replacing buttons, replacing monitors, resetting scientific games equipment, when not on a route or on a short route we would have shop work that consisted of preparing new games for sites, switching out locks for main door and stacker box, testing all buttons, testing touch screens on all machines, removing and installing machines for locations, Go Lives on machines when they are ready, Shift LeaderRoad Ranger - McLean, ILJanuary 2008 to August 20142nd shift Lead, consisted of major cash handling between counting and balancing all registers at the beginning and end of each shift, printing out end of day sales and totaling them between cash sales, POS sales and check sales. Covering anyone coworkers who didn't show up or was late for their shifts, cleaning of the whole store, stocking.Technician AssistantHeartland Community College - Normal, ILAugust 2004 to May 2005Take inventory throughout the whole campus including Lincoln and Pontiac campuses, Changing printer toners and projector bulbs when needed, Constructed the computer lab in the library. Repairing workstations when needed whether it be software issues or hardware exchanges. Take Helpdesk calls putting together work orders for the techs to come in and fix the problem. Help Desk shifts where i would answer calls and open work orders for the techs explaining the situations in full detail. Educationhigh school diploma in General StudiesOlympia High School - Stanford, IL1999 to 2003Skills Customer Service (10+ years) Microsoft office (10+ years) Auto Technician Copier Customer Care CSR Customer Support Call Center Computer Networking Desktop Support Help Desk Service Technician Experience Technical Support Graphic design Windows Operating systemsAssessmentsMechanical knowledge ProficientOctober 2021Understanding and applying mechanical concepts and processes Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
