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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLE/halseyval36@gmail.comProfessional summary:Goal driven experienced professional with comprehensive operational, technical, administrative, task prioritization, empathetic interpersonal acumen. Skilled in leading and collaborating with cross-functional teams to drive progress and quality for the company, while balancing a high volume of competing demands and deadlines. Expertise in Litigation and working close with Defense Attorneys on the best strategy for the case, Demands, Depositions, Mediation, Auto Claims, Personal lines claims, Underwriting, Customer Service, Team Leader and trainer. Looking to apply my knowledge and expertise to grow with your company.Summary of Qualifications & Technical skill set:Litigation/demands/depositions/negotiation of claims and suits/settlements AutoKnowing and understanding policy language/statutes/case law personal lines and autoLiability autoTotal lossInvestigation and fraud indicator expertiseCustomer service and resolution personal lines and autoWind mitigation personal linesSpecial project coordinator personal lines and autoCommunications & collaboration personal lines and autoUnderwriting personal linesLeader/Trainer personal lines and autoWord/Excel/Outlook/Data Entry/Xactimate/Accurint/Lexis Nexus/ECS/Research/Social Media Platforms/Billing/Coding/Navigator/Lumen/SharePointCumulative Experience:Liberty Mutual-Remote positionTotal loss Claim Specialist/Liability (2022-Current)Liability/Coverage specialist for auto loss/Address and respond to customer concerns in a pleasant Manor while maintaining 250 files.Negotiate and settle total loss values with customers.Work closely with special investigative unit on fraudMultitask tasks/text/email and calls.State Farm Winter Haven, FL April 2006-CurrentClaim Specialist/Litigation Specialist (2012 -current)Property Claims/Liability Specialist (2009-2012)Personal lines Specialist (2008-2009)Wind Mitigation project Leader (2007-2008)Underwriter in Property (2006-2007)Policy administrator assistant (2006-2006)Increasing degree of analytical, administrative and interpersonal skills with 16 years of Insurance/Legal experienceKnowledge and how to interpret policy/statute/case law to defend lawsuits against the company.Critical thinking skills to handle lawsuits/coverages effectively.Effectively communicate orally and written with customers/attorneysKnowledge of electronic platforms and multitasking several at once with high volume of claimsProvide and make decisions on the best solution for our customers and company.Work independently with little to no supervision needed.Liability/coverage decisionsLead special projects.Maintain adjusters license and Adjuster courses for continued educationEaton County Medical Center Charlotte, MI June 2003-2006Medical assistant/Certified Nurse assistant (2003-2006)Provide high quality patient care as an in demand with combative/dementia patients.Adhered to safety guidelines per HIPAA.Assist patients with daily care including with meals, transferring using assistant devices.Knowledge of clinical and administrative care givingEnsured the accuracy of time flow of information/documentation and patient charts were correct.Education:620 All Lines Adjuster License FL, and all other states - ActiveUniversity of Phoenix Phoenix, AZ (2012-2016) Bachelor of General BusinessRoss Medical School Lansing, MI (2003-2004) Certified Medical Assistant |
