Candidate Information Name Available: Register for Free Title Customer Service Administrative Assistant Target Location US-DC-Washington Email Available with paid plan Phone Available with paid plan

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Candidate's Name
Housekeeping - Healthcare Service GroupWashington, DC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a position within a progressive organization in which can best utilize my education, experience, talent and abilities for a mutually beneficial growth opportunity administrative/customer service.Work ExperienceHousekeepingHealthcare Service Group - McLean, VAJanuary 2017 to Present Change linens daily on resident's bed. Perform general floor care, washing, sanitizing, polishing furniture/fixtures, waste removal, stocking supplies, cleaning windows. Collect laundry from resident rooms and designated areas, sorting, labeling, washing, drying and distributing linens, and resident personal clothing per assigned schedule, ironing articles as required, inspecting laundry and linen. Informs supervisor of replacement needs for communication with residents/families, and other duties as assigned. Prepare residents rooms for new residents. Ensure that equipment, tools, and supplies are cleaned and properly stored at the end of the shift. Paratransit Driver/OperatorMetro AccessApril 2015 to October 2017 Provided service to individuals with medical mobility issues. Performed door to door services for Metro access clients with disabilities. Operated a vehicle adapted for disabled individuals. Performed daily safety and maintenance checks. Maintained trip logs.Pre-Teen CoordinatorGlassmanor Community Center - Oxon Hill, MDAugust 2008 to 2017 Coordinate daily activities for the youths Coordinate field trips and nature walks. Operate and maintain the front receptionist area, answering all incoming calls and greet personals entering the community center. Record keeping and update youth information.Administrative AssistantMerrill Corporation/Bingham LLP - Washington, DCMarch 2009 to December 2012Provided general administrative and clerical support to various departments throughout the firm as well as office staff. Performed duties such as typing/data entry, filing, answering telephones, receptionist and customer service duties, and operating PCs and other general office equipment, retrieved all incoming faxes and emails, copy/scan legal documents, file monthly, outgoing FedEx, UPS, and DHL, incoming faxes, and incoming and outgoing courier. Converted documents to various data formats to include PDF, TIF, and concordance using the LAW database, summit monthly inventory and process invoices, ordered contract base supplies for the firm. Teacher's AssistantPrince George's County Public SchoolsJuly 2006 to September 2007 Discuss assigned duties with classroom teachers in order to coordinate instructional effort. Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations. Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role playing methods. Tutor and assist artistic and handicap children individually or in small groups in order to help them master assignments and to reinforce learning concepts presented by the teacher. Supervise students in classroom, hall cafeterias, school yards, and gymnasiums, or on field trips. Customer Service Representative llCarefirst BlueCross BlueShield - Washington, DCMarch 2005 to June 2006 Answer incoming calls and respond to customer's request Provide customer with insurance products information Assist customers with co pay and benefit amounts Identify, research and resolve customer issues using the computer systems Follow-up on customer inquiries not immediately resolved Complete call logs and reports Other duties assignedReceptionistHolistic Health Clinic - Potomac, MDMay 2001 to January 2005 Scheduling patient appointments and patient hospital admittance. Explaining clinic policy to patients. Receiving and delivering messages Processing incoming and outgoing mail. Receiving calls from hospital labs and X-ray. Retrieving prescription refill requests. Pulling and maintaining order of patient charts Opening and closing office. Other duties as assigned.EducationHigh School DiplomaStone Coast Academy - Miami, FLMarch 2015Skills Janitorial (3 years) Houskeeping (4 years) Front Desk (9 years) Driving (10+ years) Security (3 years) Housekeeping Filing (3 years) Customer Service (9 years) Cleaning (5 years) Laundry Environmental Services Door-to-Door ExperienceAssessmentsCustomer Service Skills  FamiliarDecember 2018Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.