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SUMMARY OF EXPERIENCE:
Hands-on, People Focused Human Resources Professional with 20 years experience handling varied HR functions in non-union and union
diverse work environments.
PROJECT ACCOMPLISHMENTS:
Directed and managed a high volume full cycle recruitment process of management, sales, finance, technicians, engineers, IT personnel,
and healthcare professionals while maintaining a hire rate of 91% and turnover rate under 10% in tough labor conditions in
manufacturing, retail, healthcare, and service industries.
Maintained a 98% favorable determination approval on behalf of Management regarding Labor Disputes, Grievances, Collective
Bargaining Agreements, EEOC Determinations, Human Rights Division, Labor Board and Unemployment Hearings, Arbitration and Court
Appearances. Won 98% of all unemployment and labor issues in union and non-union settings. Worked/Assisted Legal Counsel.
Developed, negotiated, implemented, and administered Employee Benefits Plans, including Health, Dental, FSA, HSA, STD, LTD, LIFE,
AFLAC, 401(k), and Workers Compensation, while maintaining no increase to company budgets or employee costs. Conducted open
enrollment meetings in Spanish and resolved any employees benefits issues. Handled effectively liability insurance issues.
Instituted and Formalized Wage, Compensation and Performance Review Programs for Exempt and Non-exempt personnel.
Wrote and implemented Policies & Procedures Manuals, Affirmative Action Plans, Safety Manuals, and Employee Handbooks.
Conducted and coordinated Leadership Training Programs, Diversity, and Career Path Programs from first line supervisors to executive
staff management personnel. Conducted training on Diversity, Sexual Harassment, Legislative Updates, Leadership, Conflict Resolution,
Safety, and Team Building. Training provided in English and Spanish.
Administered and maintained favorable Recruiting, Labor and Benefits Budgets and have consistently saved or contained costs.
Coordinated and administered volunteer and internship programs to facilitate community relationships and retain future employees.
Created and conducted Orientation, Onboarding, Safety and Employee Committees and Employee Award programs that encourage team
spirit and company ownership. Received SHARP AWARD from CT OSHA, as well as, received Workers Comp. Award on safety issues.
EXPERIENCE:
Easterseals UCP of NC & VA
Chief People Officer - June 2019 to Present
Responsible for the human resources function to deliver talent acquisition, training, compensation, benefits, employee relations, and employee
support services. Provide leadership, strategy, design, and execution of the organization's human resources philosophy, programs and
initiatives. Restructured and developed the teams and technology resources to facilitate regulatory compliance, recordkeeping, transaction
processing, and analysis of workforce metrics. Partner with leadership across the organization to provide human resources programs aligned
with the organization's operational goals.
Partner with the executive team to drive organizational effectiveness, change and growth through talent management and employee
development and managing HR function integration during new merger process.
Re-structured and managed the talent acquisition process, ensuring a diverse pool of qualified candidates, and implemented
retention strategies to attract and retain top talent, promoting a strong employer brand with Chief Marketing Officer.
Established and maintained effective employee relations programs, addressing workplace issues and conflicts promptly and
professionally and maintaining organization litigation free.
Implemented and administered compensation and performance management systems to ensure clear expectations and
development plans for all employees.
Lead efforts with the CEO to promote diversity, equity, and inclusion throughout the organization, and created initiatives that foster a
diverse and inclusive workplace culture where employees feel valued and respected.
Implemented ICHRA benefits programs to contain healthcare costs and provide choice and equity in company benefits.
Instituted a new HRIS system with SOPs, training modules and configurations.
HR Consultant
Aquinas Consulting, Inc.
Titan ACS, LLC. - Nov. 2018 to May 2019
Responsible for providing HR Expertise and Support in the areas of DOL Auditing and Compliance, Employee and Labor relations, Talent
Acquisition, Special Projects, such as implementing Employee Handbook, Job Descriptions, Sexual Harassment Training, Workers
Compensation, NYS Disability and PFL, Benefits & Compensation Management and Open Enrollment, as well as, Strategic Human Resources
Business Partnering.
MCCA, Inc.
Director, Human Resources - March 2009 to Oct. 2018
Responsible for managing Human Resources generalist functions in the areas of full cycle recruiting, retention, onboarding, benefits,
compensation, training, employee relations, payroll coordination, policy administration, safety management, communications, performance
management, compliance, coaching, as well as; being an operational and strategic business partner to this non-profit organization.
Wrote and implemented Associate Handbook, Safety Manual, and Policies and Procedures Manuals, as well as, met and passed
CARF accreditation for all Company locations.
Reduced recruiting costs by 75% in the last six years by utilizing creative recruiting strategies, such as various Social Media
Platforms, military recruiting, trade associations, alumni organizations, and employee referrals in a fast paced, high performance
environment.
Reduced benefits costs to organization and employees by 10% in the last eight years while maintaining solid benefit platforms.
Introduced and trained on H S A accounts and for this calendar year saved over $80,000 in healthcare costs and lowered workers
compensation claims and saved $50,000. Additionally, increased 401(k) employee participation in the last eight years by 35%.
As Safety Officer, reduced workers compensation claims by 85% and introduced new safety training programs, along with
revamping the safety committee to meet and/or exceed OSHA guidelines. Received Workers Compensation Award from The Trust
Company and SHARP Award from OSHA for the last nine years and received annually $10,000 in savings through safety programs.
Won 98% of all unemployment claims and lower company unemployment rates every year. Handled effectively labor issues and
have maintained organization litigation free, as well as, saved thousands of dollars in legal fees over $75,000 in one year and since.
Wrote and trained management and associates on sexual harassment, diversity, conflict resolutions, and team management skills.
Passed several Connecticut government audits from Dept. of Labor, Dept. of Public Health, CSSD, OSHA, Dept. of Mental Health
and Addiction Services, and Dept. of Children and Family Services.
Handled many employee relations issues including ADA, FMLA, STD, LTD, Sexual Harassment, Chronic Attendance, and
misconduct issues, and provided management team with written guidelines, templates and trainings on labor matters.
Instituted and trained management on new performance appraisal process, as well as, introduced new compensation plans for
clinical, administrative and service staff.
Ethan Allen, Inc.
Manager, Human Resources - Feb. 2008 Feb. 2009
Responsible for providing Human Resources, Recruiting, and Employee Relations Services to Southeast and Midwest Retail Regions along
with warehouse and manufacturing operations.
Managed numerous projects in retail, high tech, and manufacturing within a region that consisted of 15 states handling and
managing high volume recruiting, employee relations issues, labor negotiations in manufacturing plants and distribution centers,
training and coaching of management, restructure and consolidations of retail centers, along with closing of manufacturing and
distribution plants, as well as handling special projects, such as revising associate handbook, implementing new internet recruiting
strategy, introducing and administering training for retail locations in sexual harassment, managing performance, conflict resolution
and diversity.
Shemin Nurseries, Inc.
Director, Human Resources - July 2004 Feb. 2008
Responsible for 30 field locations with high volume full cycle recruitment for management, professional level and non-exempt staff.
Work closely with executive staff to change organizational culture, establish objectives, policies, procedures and programs for the
Company as they affect human resources in the areas of workforce planning, retention, employee relations, safety administration,
employee activities, benefits and compensation management, budget administration, payroll coordination, training, succession
planning and career development. Manage and process all employee relation issues and have solid knowledge of employment law
for 15 states. Have won 99% of all labor and employee relation issues on behalf of management.
Handle seasonal workforce and administer winter lay-off process, variable pay coordination, dual performance review process, four
incentive pay plans, and incentive rehiring process.
Introduced new benefits plans and maintained policy designs and coverage at high level employee satisfaction, and provided open
enrollment training in English and Spanish regarding all benefits programs including 401(k) while maintaining benefit costs and
premiums at the same rate levels for four years.
Lead training committee and instituted a new web-based system and developed new in-house training programs for management,
exempt and non-exempt personnel.
Photronics, Incorporated
Manager, Human Resources - Feb. 2001 June 2004
Responsible for human resource policies and procedures for the global headquarter office and largest manufacturing plant.
Assisted the VP of HR and Director of Operations with company policies, recruitment, performance management, employee
relations, training, employee services, safety coordination, and benefits administration in domestic and international issues.
Managed high volume of recruitment for Finance and IT Professionals, Engineers, Technicians, Sales, and Non-exempt positions.
Handled H1-A Hl-B, and L-1, and NAFTA visas, as well as relocation issues.
Provided and handled employee relations issues concerning unemployment hearings, reduction-in-force and closing of plants, labor
disputes, relocations and expatriate issues, as well as outplacement services.
Coordinated and lead safety, employee activity, and recognition committees, and strategic partner with operations management
committee and sales team to promote and maintain employee morale, communications, efficiency and increase revenue and profits.
Experience with SOX, ISO 9000 and 14001.
EDUCATION:
Mercy College
B.S. in Business Administration
Magna Cum Laude
ADDITIONAL TRAINING:
Dale Carnegie
AIRS Training
HRCI Benefits & Compensation Training
Train the Trainer American Management Association
Annual Employment Law Updates Jackson, Lewis, and Krupman
SKILLS AND ASSOCIATIONS:
Excel, Word, PowerPoint, Outlook, Google Docs, Internet and Social Media full cycle recruiting seeking IT, Sales, Finance,
Engineers, Management, Manufacturing, Medical, Clinical, Professional and hourly level personnel, Applicant tracking with Brass
Rings, SAP, ADP, UKG, ISolved, and Heartland Payroll and HRIS, E-Time Attendance and Kronos Tracking System,
Knowledgeable of Employment Law in 15 states, Excellent Writing, Presentation and Negotiation Skills, Bilingual abilities in
Spanish and Portuguese, and Professional Member of Society of Human Resources Management.
References Furnished Upon Request
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