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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Chester, VA Street Address
SUMMARYEnthusiastic Manager demonstrating a high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Institutes a positive working environment for others to build productive working relationships. Successful in managing team goals and team development. History of thriving in team-oriented environments.SKILLSSales PlanningCustomer Service ManagementProduct KnowledgeRelationship BuildingCRM proficientGoal SettingTerritory Sales ManagementLead GenerationSales Team TrainingPerformance ManagementStrategic PlanningStaff TrainingDeal StructuringEXPERIENCESales and Family Service Manager, Everstory Partners, July 2018-November 2023 Richmond, VAManaged multiple locations in cemetery sales and customer service in developing strategies to achieve monthly and annual goalsHired, trained, and motivated a high-performing sales team to achieve over $1.2 million dollars in new revenue last yearDeveloped, trained, and implemented strategies to increase sales, customer satisfaction, and loyalty amongst the families we servedEnforced customer service standards and resolved customer problems to uphold quality serviceAssisted families in memorializing their loved ones with dignity and respect during a time of griefReviewed and approved paid-in-full and financed contracts ranging from 100 dollars to 1.3 million dollars with company-approved finance rates Created a fun and inviting environment amongst the sales team and other departments Business Development Coordinator, Colonial Hyundai, March 2016-March 2018 Answered internet inquiries on vehiclesOrganized events and sponsorships for the dealership Assisted customers in technology upgradesAssisted the sales staff and customers with vehicle purchases. Campaign Manager, Dauntless Events, April 2015-March 2016 Designed marketing techniques for new clientsTrained entry level employees on direct marketing techniques Worked with Fortune 500 companies in bringing new products and clients to their stores. EDUCATION AND TRAININGBachelor of Arts DegreeMusic Performance, The University of Virginia's College At Wise, May 2013 Who's Who Among Students in American Colleges and Universities Recipient 2013 Gamma Sigma Alpha National Greek Honor SocietyOrder of Omega National Greek Honor SocietyFounding Member of the National Society of Leadership and Success for the UVa-Wise ChapterGraduated with Honors: Cum LaudeACCOMPLISHMENTSRecipient of the Most Improved Cemetery Location for Everstory Partners in 2022. Exceeded 2022 yearly budget by 1.5 million dollars. Who's Who Among Students in American Colleges and Universities for 2013 Gamma Sigma Alpha National Greek Honor SocietyOrder of Omega National Greek Honor SocietyACTIVITIES AND HONORSProfessional Baritone VocalistEnjoy performing in local venuesLove to travel and experience new advenruresREFERENCESPatti Konen- Retired Regional Vice President of Everstory Partners: PHONE NUMBER AVAILABLE Kim Gardner- Sales and Finance Director for Carter Myers Automotive: (804)-943-2354 |
