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Click here or scroll down to respond to this candidateCandidate's Name
Street Address 100th Street Niagara Falls, NYStreet Address -804-1523 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLESUMMARYSenior Business Development Manager with extensive experience in formulating and managing marketing strategies for major vendor organizations within various fields including government, educational, and medical verticals (SLED, GEM, SWEP, SOUP)Driver of innovation while executing strategic plans with focus on identifying and pursuing growth opportunities and increased profitabilityConsistently exceeds objectives through effective selling techniques; adept in cultivating, managing, and maintaining customer relationsProven expertise providing solutions and meeting internal and external stakeholder needsExcellent verbal and written communication skillsGoProficient in Microsoft Word, Excel, PowerPoint, Outlook, Oracle, CRM, and Sales ForceKey SkillsLeadership & SupervisionProject ManagementAccount ManagementMarketingContract NegotiationQuotingInventory ManagementProduct Life Cycle/Supply Chain2-Tier DistributionB2B, Enterprise, Channel, Cloud, & SaaS SalesInternational BusinessSocial Media ManagementData AnalysisProgram ImplementationPerformance ImprovementsRecruiting, Hiring, & TrainingCustomer RetentionEXPERIENCESephora/JCPenney Williamsville, NY 11/2021-7/2022Store Manager/Sales ManagerManaged staff of 4; produced staffing schedules, promoted teamwork, monitored employee performance, and identified performance gaps for corrective actionExceeded team goals and resolved issues by sharing and implementing customer service initiativesProcessed daily paperwork, balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing dutiesPreserved product quality by maintaining stockrooms and disposing of damaged itemsUpdated and maintained store displays and signageServed as product advocate with extensive knowledge of store offerings and up-to-date details of sales and promotionsWestcon Synnex Tarrytown, NY 9/1996-3/2021Senior North American Product Manager (2006-2021)Sales (2002-2006)Sales Operations (1997-2002)Order Entry (1996-1997)Partnered with sales and marketing teams to devise pricing models, messaging, and sales collateral for $50M budget in 2021Developed trend forecasting techniques and strategy to improve product promotion and reach target demographics; recommended product changes to enhance customer interest and maximize salesEstablished Amazon presence to generate alternative revenue for vendors thus moving current and aged stock and eliminating costly rotations; coordinated integration of new vendor products, promotions, and programsProvided first level customer support including expedites and escalations; customer satisfaction resulted in increased sales by an average of 10% annuallyProvided ongoing training of customers, resellers, vendors, sales teams, and engineersEDUCATIONBachelor of Science, Business Management Niagara County Community College Sanborn, NY |
