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Title Real Estate Customer Service
Target Location US-TX-Mansfield
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MANSFIELD, TX Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLEProfessional SummaryAccomplished Real Estate Asset Manager with 20+ years of experience in the Real Estate and Mortgage Industry. Proven track record with managing a portfolio of 300+ real estate assets and managing vendor relationships. Extensive knowledge of the REO process with focus on production and quality. A leader with an analytical and flexible approach to solving problems. Proven leadership, operational excellence, and strong organizational and development skills, as well as a thorough understanding of the real estate business. Detail-oriented team player with a high degree of accuracy. Knowledgeable in Single-Multi Family real estate and rentals. SkillsExcellent Analytical & Organizational SkillsAstute NegotiatorAccurate & Detailed OrientedProject Organization and ManagementExcellent Communication and InterpersonalSkillsStrong MS OfficeKnowledge of FHA, VA, and ConventionalLoansVery Quick LearnerStrong Customer Service SkillsWork HistoryREO/Foreclosure Specialist V (REO Asset Manager), 01/2010 to 10/2020 Fannie Mae  Plano, TXSignificantly exceeded expectations in production, sales and disposition goals and execution averaged 105%.Managed a portfolio of company owned assets with a value up to $300 million, with successful disposition of assets in excess of 5,000 properties (Mix of SFR-FOURPLEX). Reviewed, analyzed Brokers Price Opinions (BPO), Automated Valuation Model (AVM), and Appraisals to help determine assets fair market value through comparative market analysis. Trained, coached and developed real estate agents to ensure maximum performance and compliance with company policies, procedures and the REO process. Formulated marketing strategies which included Repaired vs AS-IS to best position the asset for maximum profitability in the local market.Developed reporting methods to ease the calculation and monitoring loss of severity and expenses incurred during asset management.Aggressively negotiated 25-50 offers per day, executed state sales contracts, amendments and other legal documents.Ensured that properties adhered to local, state, and federal regulations, which included prohibiting any form of discrimination in operational practices. Provided presentations to Sr Management advising of market trends and best strategies for difficult market areas.Coordinated, hosted, and lead monthly brokers conference calls to ensure the consistent communication to our broker network and lead team sales meetings. Served as a member of the Asset Management Advisory Board. Traveled to markets and met with brokers and vendors to enhance knowledge of real estate market.Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing.SR. REO Asset Manager, 08/2002 to 01/2010EMC/JPMORGAN Chase  Lewisville, TXDeveloped annual operating budgets and forecasts, as well as sales and marketing plans. Negotiated contract terms with brokers and buyers to achieve net sale proceeds above 95%. Participated in asset analysis, appraisals, rehabilitations and sales of foreclosed properties. Managed a national in-house REO portfolio and recovered $48 million dollars within 12 months.Experienced with both Broker-Direct Marketing and Outsourcing managing a specialized investor portfolio on 250-400 assets throughout the US from eviction to disposition. Supervised outsourcing asset managers to ensure company policies, and procedures were being followed and monthly closing liquidated timely Developed loss mitigation strategies to minimize loss severity managing and disposing of foreclosed properties.Increased outsourcing companies performance liquidation to 92% liquidation and profit loss to 98%.Examined title reports and coordinated with title specialist if needed to ensure marketable title of an asset before listing property.Prepare and follow-up with insurance claims for property damage due to vandalism, break-in, and natural diaster.Assessed properties condition, gathered information, and wrote reports about my findings for submission to trade desk and senior management.Conducted on-site inspections nationwide to ensure proper maintenance and compliance standards were being performed.Produced word template to help uniform marketing reports for the department. Subject Matter Expert for department departmental process improvements and training development.Contacted, hired and trained 50 real estate brokers to market over 500 properties nationwide. Monitored litigation, foreclosure and portfolio liquidation proceedings to deliver maximum ROI to investors.

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