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Title Data Entry Customer Service Administration Assistant
Target Location US-IL-East Saint Louis
Phone Available with paid plan
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Candidate's Name
Cahokia, United States Street Address
EDUCATION AND TRAININGSome College (No Degree) - Medical AdministrationMissouri CollegeSt Louis, MOSUMMARY. Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities. Wearing many industry hats, decided to return to the administrative field. Versatile administrative professional well-versed in various practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in MS Office and EHR systems. Active listening skills and interpersonal skills with compassion and empathySKILLSTyping 45 wpm10 Key speed is 10000AR/APAS/400Customer ServiceMedical terminologyProject ManagementExcellent multi-tasking abilityClear oral/written communicationVerify/Input time cardsAttention to DetailMaintains confidentialityData entry skillsMedical Billing and CollectionsHIPAA RegulationsInsurance EligibilityEXPERIENCEStore AssociateQuikTrip Granite City, IL08/2022 - CurrentMaintained tidy and organized store to comply with cleanliness standardsGreeted customers, helped locate merchandise, and suggested suitable optionsMonitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing productsBalanced and organized cash register by handling cash, credit, and storing couponsHandled over 100-200 customers per day.Assistant to Property ManagerCenter Street Apartments Granite City, IL05/2019 - 06/2023Followed up on delinquent tenants and coordinated collection proceduresHandled tenant complaints promptly and appropriately, calling in repairmen, and other support servicesCompleted final move-out walk-throughs with tenants to identify required repairsKept accurate records of all resident and tenant correspondenceClean and prepare move-out unit for next tenant.Personal Assistant and CaregiverPrivate Individual Cahokia, IL12/2021 - 09/2022Built strong relationships with clients to deliver emotional support and companionshipEngaged patients in meaningful conversation, socialization, and activity while providing personal care assistanceAssisted with dressing, physical therapy, grooming, meal preparation, and medication remindersMaintained appropriate filing of personal and professional documentation.Cook at Washington UniversityFrist Class Workforce St Louis, MO03/2021 - 10/2021Took food orders from cashiers and cooked items quickly to complete order items together and serve hotPrepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat businessSet up and prepare cooking supplies and workstations during opening and closing to maximize productivitySkilled at working independently and collaboratively in a team environment.Room Service/ServerHilton St Louis Airport St. Louis, MO10/2019 - 03/2020Prepared special services for guests such as honeymoon and other romantic packagesArranged food, utensils and condiments on trays to serve meals with necessary itemsAdded food items, beverages, and utensils to trays and immediately delivered to correct roomsVerified accuracy and quality of orders before delivery.Food ExpeditorHotel St. Louis St Louis, MO11/2018 - 09/2019Assisted preparation of food plates, overseeing quality and appearanceStrategically assigned daily work assignments to food runnersMaintained speed with service for food orders while minimizing errors and complaintsConfirmed proper placement of products and side items while implementing special instructionsDelivered exceptional guest experiences through attentive service and quick response to issuesManaged time efficiently to complete all tasks within deadlinesIdentified issues, analyzed information, and provided solutions to problems.Business Owner/OperatorTwo Chicks and A Bucket Navarre, FL08/2017 - 10/2018Managed day-to-day business operationsAssessed income and expenses and adapted plans to improve profit levelsFostered strong professional network and partnership building skills to connect with quality leadsDeveloped and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issuesMonitored and managed fuel consumption and expenses for management reportingPrepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipmentsMonitored inventory levels to purchase adequate supply and consistent stock of productsCompleted inventory accounts to keep records current and promote accurate orderingCalculated correct order totals, updated accounts, and maintained detailed records for inventory management.Imaging Processor SpecialistUSDA/CMW And Associates St. Louis, MO12/2013 - 03/2017Exceeded quotas targets and tight deadlines by 50%Manipulated and converted paper documents into digital form to meet needs of individual personnel or projectsGovernment security clearance Entered data into computer tracking system and filed paperwork according to proceduresGathered, sorted, and scanned documents to enter the computer systemManaged huge volumes of data efficiently and with great care daily.Project Supervisor/RegistrationExpress Professionals Glen Carbon, IL09/2010 - 12/2013Managed 12 workers day to day operations of remodel of Drury InnDelivered completed projects on time by prioritizing multiple tasksIdentified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and proceduresMonitored workflow to improve employee time management and increase productivityCollected, arranged, and input payroll into database systemResolved discrepancies in data entry activities for accurate, complete jobsGirl ScoutsCompleted registration paperwork, verifying accurate patient informationWorked with sales staff to evaluate newly established troops, support administrative needs and communicate with new volunteers along with troop members and families.Team Lead/Data Entry SpecialistIRS W/ Various Temp Services St. Louis, MO03/1995 - 05/2012IRS Government lockbox Completed these numerous years in different locations for different agenciesRequired to work 7 days weeks for 4 to 10 weeks, Entered numerical data into databases with speed and accuracy using 10-key padCollected, arranged, and input information into database systemTrained and monitored team of 10 performance and provided constructive feedback to increase productivity and maintain quality standardsSecured and protected data from unauthorized access by complying with security protocolsHandled day-to-day tax payments with 100% accuracy requiredBonded for securityCoached team members in techniques necessary to complete job tasks.Front Office ManagerUnique Personnel Consultants Jacksonville, IL06/2008 - 06/2010Acquired new and second biggest client for pick and pull servicesRegistered, onboarded, and placed new potential candidatesConducted reference checks and screening of potential candidates to support the onboarding processManaged applicant tracking system (ATS) database by entering, updating, and maintaining candidate contact details, resumes, and supporting documentationReviewed invoices for accuracy and completeness prior to issuing paymentsReconciled end-of-day reports to determine accurate billing and payment processingPrepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipmentsMonitored inventory levels to purchase adequate supply and consistent stock of productsCompleted inventory accounts to keep records current and promote accurate orderingCalculated correct order totals, updated accounts, and maintained detailed records for inventory management..Candidate's Name

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