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Bourbonnais, IL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEBold ProfileEDUCATION Bachelor of Science Computer Science EXPECTED IN 05/2025 Olivet Nazarene University, Bourbonnais, ILDean's List Spring 2021,2022,Fall 20223.6 GPAPROFESSIONALSUMMARYDetail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS Problem-Solving SkillsFront Desk ManagementSafety and Security ProceduresTime ManagementConference and Meeting PlanningConflict and Issue DocumentationWORK HISTORY FRONT DESK AGENT 06/2023 to 08/2023Drury Plaza Hotel St Louis, MOGreeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention. Took reservations over phone, in person, and via computer for guests and provided confirmation information.Answered customer telephone calls promptly and appropriately handled needs.Used internal software to process reservations, check-ins and check-outs. Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.PUBLIC SAFETY OFFICER 09/2022 to 12/2022Olivet Nazarene University Bourbonnais, ILConducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors. Notified police, fire department and emergency services of on-campus incidents.Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies. Documented safety and security incidents using preset guidelines and methods.LANGUAGES UkrainianNative or BilingualRussianNative or Bilingual |