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Click here or scroll down to respond to this candidateCandidate's Name
CONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address South Hazel Street AptStreet Address
PROFESSIONAL SUMMARYDetail-oriented and skilledadministrative professionalkeeps reception areas clean,neat and presentable to givepositive impression to allguests. Effortlessly coordinatedocuments, digital files andcorrespondence to supporthigh-volume operations.Offering excellent clerical, timemanagement, multitaskingabilities, developed over 3 yearsof related experience.HardworkingReceptionist focused oncompleting work quickly toconsistently exceed targets.Reliable team memberaccustomed to taking onchallenging tasks. Dedicated tobusiness success.SKILLSClerical supportMulti-line telephoneEXPERIENCERECEPTIONIST Mar 2021 Feb 2022Good Life RV, Bevington, IowaGreeted guests promptly and consistently set professional tone with friendly assistance.Used clerical abilities to support needs of office staff and back up administrative team members.Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions. Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.Picked up, organized, and wiped down reception regularly to keep area professional and clean.Updated and managed digital and physical office records. Accepted incoming mail and packages and routed to appropriate staff.Shipped out packages with postal service and special carriers based on size, destination, and schedule requirements of each delivery.Supported the work of office staff by providing skilled clerical assistance.BARISTA Aug 2020 Nov 2020Hy-Vee, WDM, IowaWelcomed customers, highlighted specials or new items on menu, answered questions, and accepted orders and payments. Maintained clean and sanitized workstation and complied with health and safety guidelines.Made and served specialty coffee and tea beverages. Adhered to recipes and presentations for food and beverage items and contributed to positive team environment.Ground and blended coffee beans, brewed coffee and tea, prepared sandwiches and baked goods and served items to customers. LEAD KEY HOLDER May 2020 Aug 2020Dollar General, Saint Charles, IowaMet guest needs and resolved service issues to deliver customer satisfaction.Delegated tasks to oversee store opening and closing functions. Managed cash drawer drops and prepared daily bank deposits to secure finances.Trained and mentored team members to promote company policies and service standards.FHoperationFile managementReception deskmanagementRestock shelvesGreet visitorsAnswer telephone callsManage filesTrainingMotivationMANAGER Aug 2017 Nov 2019The Queen of Clean, WDM, IowaManaged performance of team members, conducted performance appraisals, and recommended promotions.Led cross-functional projects and identified and solved complex problems across business spectrum.Supported back office hiring and employment processes. Prepared payroll and maintenance budgets for corporate management approval.Implemented mentoring programs to bring new staff up to speed quickly.Performed facility checks to verify cleanliness and client safety. Improved employee skills, increased team value, and cultivated leadership potential.Oversaw day-to-day operations and special projects in fast-paced work environments.Managed employee performance through disciplining, coaching, and counseling.Communicated policy updates to department, answered questions, and monitored compliance.Improved team member performance through motivation and training.Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies.EDUCATIONHIGH SCHOOL DIPLOMA May 1991Winterset High, Winterset, Iowa |
