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Candidate's Name  PHONE NUMBER AVAILABLE EMAIL AVAILABLEManager/AnalystAir Force Veteran with over 20 years experience in the telecom and management fields. Looking to fit in with a company that will be able to utilize my knowledge and skillset.ExperienceMarch 2022  Verizon (Contractor)May 2023 Translations Engineer/Disconnect EngineerResponsible for disconnects within the DMS 250 and Ericcson 5E switching platforms.September 2021  Ace SecureMarch 2022 Security for Movie Sets and EquipmentAugust 2019  City of Austin Texas Parks and RecreationJune 2020 Park Grounds AssistantResponsible for cleanliness, safety and functionality of park grounds/greenbelt trails.March 2016 - Highland Lanes Austin TexasJuly 2019 BartenderHandle all bar related duties and required.December 2014  Unisys Austin TexasAugust 2015 Provisioned International toll freeTroubleshooting and resolution in Global Scale customer call centersJanuary 2014  Hertz Rent-A-Car Austin TexasDecember 2014 TransporterPick up and Deliver customers and vehicles throughout Austin Area.Prepare vehicles to rent ready status.Perform office duties as needed.July 2013  One Source Networks Austin TexasNovember 2013 Network Operations ManagerManage day to day functions of 24x7 network operations center.Resolve issues involving IP failures, SIP Trunk failures, Email, IT and all related issues for large enterprise customer base.Responsible for payroll and scheduling of 14 direct reports.Decreased mean time to repair (MTTR) from 18hrs to 4 hrs.References: Upon Request