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Title Customer Service Executive Assistant
Target Location US-TX-San Antonio
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Vance Jackson Rd #1413San Antonio, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjectiveTo secure a position that will enable me to use my work experience and knowledge and organizational abilities. I am a driven professional and outgoing and positive person that would be a great candidate to your company.Randolph Brooks Federal Credit UnionNovember 9th 2021 to CurrentLoan ProcessorResponsible include gathering all essential documents for each loan and double checking lending and guidelines, ensuring the loan is completed before going to Underwriting.Customer Service: update client on their loan and let them know which documents are neededRun Credit Check, run DU and check DU guidelines from Encompass systemOrder necessary documents from third parties: appraisal,title work, flood insurance certificateTalk with homeowner agent and provide them with mortgagee clause that is neededDo a complete verification employment, asset and liabilitiesMake sure the purchase contract has been receipted, all addendum are in loan correctlyUpdate loan once documents has come inMake sure there is enough assets or closing, get HUD/CD of sale of other property.Ordered property inspection when it is an (subject to completion)Review Underwriting Condition need for the loanEffectively manage and process a full pipeline of mortgage loanExecutive AssistantENL Custom Homes -San Antonio, TXMay 2017 to March 2020Act as the point of contact among executives, employees, and other external partnersManage information flow in a timely and accurate mannerManage executives' calendars and set up meetingsMake travel and accommodation arrangementsPrepare and maintain expenses reports.Maintain an office setup that optimizes workflowOversee the performance of other clerical staffFormat information for internal and external communication - memos, emails, presentations, reportsTake minutes during meetings and follow up on key actionsManage employee appreciation initiativesScreen and direct phone calls and distribute correspondenceProvide assistance as needed to front desk operations to include but is not limited to, answering phones, inventory, accepting package and other deliveries, lunchtime relief, and greeting and signing in a visitors/guests and maintain vendorsWells FargoNovember 2016 - March 2017San Antonio, TXOperation Clerk 3/ ContractImaging and scanning foreclosure documentsAbility to navigate multi computers system and use Quick search to find information about the foreclosure loanExperience working with changing priorities and deadlinesAbility to achieve high production and quality standardsCoded each foreclosure document with detail to get ready for courtLive in /Child Caregiver(Nanny)January 2010 - June 2016San Antonio, TXNanny working in the family home: responsible for all task to care of the childrenSever as a loving nurturing and trustworthy companion to the childrenTeach children good social manners: like sharing, and saying please, Thank you and other mannersPerform homework duties: washes dishes, vacuum, mopped floors, dusting and bathe the children and changed diapers, plus potty trained and preparing nutritional meals and snacksDiscipline children when needed with time out. Drove children to regular doctor appointments and away from home recreational activates and gamesWashington Mutual Mortgage CompanyMarch 2001 - April 2008Michigan / San Antonio, TXLoan ProcessorUpdate loan files with the loan origination system as necessary to ensure consistent processes of completed task assigned and milestone completedReview residential loan application file to verify that applicant data is complete and meets establishment standards: Flood Certification, VOD,VOI.VOE, and credit reports,survey review all serving remittance reports. Prior experience working with ARMs,FHA, Conventional loan, order appraisal, title work from third party vendor.Update additional information successfully to process the loanUpdate and maintain an update GFE redisclosing when a change circumstance arise(i.e additional inspections credit supplements, pricing changes, loan change etc.)Responsible for putting borrower information data into computer ensuring all loan information is completely accurateDiscrepancies finding in documents handled by resolving them for the property owner by filing the necessary paperwork ensuring that deadlines are met, verifying signatures,and attaching addendumHard and Soft SkillsMicrosoft office Strong Work EthicPhotocopying DependableData Entry Customer ServiceMotivation Encompass SystemProblem Solving Skills Work Under PressureOutlook AnalyticalEnthusiastic Communication SkillsPatient PowerPointEducationMcKenzie High School Detroit, MIGraduated with Diploma - 1981

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