Candidate Information Name Available: Register for Free Title Case Management Customer Service Target Location US-PA-Harrisburg Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name  EMAIL AVAILABLEStreet Address  Hale Ave R205Harrisburg, PA Street Address
PHONE NUMBER AVAILABLEOBJECTIVE: A hands-on learner, I seek a position that can utilize my skills and multi-tasking abilities to enhance a company's mission.PROFESSIONAL EXPERIENCEMaximus, Harrisburg, PA 17112 Case Management CSR/Waiver Services Division 3/11 Present Serve as liaison to PA area agencies, including PA Dept of Aging and County Assistance Offices. Process waivers for the HCBS program. Serve as liaison for the states appeals process for various agencies. Serve as point of contact to program applicants as enrollment brokers on occasion. Assist in the research phase on behalf of applicants to ensure a smooth process. Research and support the team in older adult programs, such as Life Program 55+ and CHC. Handle out-of-state transfers and prison transfers to obtain public housing. Obtain and secure necessary documents for inclusion in clients application process. Track confidential documents to obtain the PA 162 for approval or denial. Provide education and training to agency staff and internal PA-IEB staff as needed, Provide education to clients regarding various statewide programs, when necessary. Maintain case lists; create/edit to assure accuracy. Report outcomes to supervisor on a daily basis. Provide support and research to upper management when assigned. Collaborate with various teams/departments to ensure clients needs are met. PA Turnpike Commission/EZ-Pass, Middletown, PA 20083/11 Retail department: issued transponders to commercial customers. Create/update excel spreadsheet to maintain inventory accurately. EDUCATIONHarrisburg High Main Campus, Harrisburg, PA Grad 1989 AcademicSKILLS/PROFICIENCYExcellent customer service and exceptional phone skills; accurate typing; and filing abilities. Outlook * Microsoft * Excel * Word * Internet * Harmony system * Adobe * Scanner * Kodak~References available upon request~