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Click here or scroll down to respond to this candidate Candidate's Name
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HIGHLIGHTS:
Delivering measured value by driving cross-functional and cross-organizational teams through
complex program development, with over 25+ years of Management experience & 10+ years at
Microsoft in role of Technical Delivery Leader, Agile Scrum Master & Agile Product Owner
EXPERTISE:
Extensive experience in technical consulting with renowned brands Microsoft, T-Mobile, Expedia, and onsemi.
Successfully grew Professional Managed Services team of 100+, overseeing project budgets exceeding $5M.
Developed product vision for investments, lead and influenced program/product roadmap, aligned engineering
and other teams, balanced technology initiatives with business priorities across teams. Defined, contributed, and
implemented OKRs, KPIs & continuous process improvements for customer success & strategic partnerships.
Demonstrated ownership of entire software development lifecycle, from inception to production deployment,
maintenance, including project planning, solution design, coding, testing, integration, execution, product and
technical risk / issue / escalation management, anticipating bottlenecks, triaging, delivery, technical & non-
technical stakeholder communication. Identify pain points & opportunities, improve tools and processes.
Delivered 10+ large scale, data-driven enterprise applications from start to finish across various domains.
Programs included Development, Reliability, Data Development, Data Migration, Data warehouse, Data
Engineering, managed databases and data services, Disaster Recovery and Cost Optimizations.
Lead cross-functional Scrum teams of 25+ members, including Strategy Leaders, Executive team, Product
Managers, BAs, UX Designers, Architects, Data scientists, Engineering Teams, QA, Operations, internal and
external partners, and vendors. Help influence architectural decisions.
Understanding of software architecture, software design principles and architectural decision-making processes
PROFESSIONAL EXPERIENCE:
Microsoft thru Centric Consulting (Technical Product & Data Program Manager) Jul 2019 Present
Led end-to-end application solution delivery for a CRM Marketing Automation SAAS platform (OneRM/Iris/SandyFord)
within the "Universal Store" team. Successfully onboarded 10+ internal teams to a new Azure-enabled service, resulting in
deprecation of old CRM systems. System was designed to support up to billion transactions per day. Conducted
working sessions with business owners and the engineering team, facilitating planning for 4+ sprints ahead.
Technologies: .NET, C#, Azure Service Bus, Redis Cache, Azure Data Lake, Cosmos, Azure SQL, PowerBI, Column
indexed query, database [Kusto], Kubernetes, Salesforce (SFMC), cloud data storage platforms, (Blob Storage, File
Storage, Event Hubs), azure cloud services (Azure Functions, Webhooks, Logic Apps), Azure compute, real-time
analytics
As Engineering Program Manager
Led design, development of cloud-native applications & microservices on Enterprise Data Azure platform.
Developed and executed a comprehensive project work plan with robust controls and governance structures,
while also managing the engineering technical roadmap, covering solutions architecture, development, QA,
and release management.
Managed budget, team workload, and task prioritization for successful Empower Solution delivery to clients.
Set ambitious yet realistic goals, fostering a culture of continuous improvement, defining effective
communication mechanisms for optimal performance.
Successfully Implemented change management processes across teams to achieve engineering goals.
As Proxy Product Owner
Managed business requirements, change requests, risk analysis, and data migration, while actively
contributing to risk mitigation plans.
Took ownership of the Agile Release Train by writing features, user stories, and driving the preparation of
wireframes and concept layouts. Translate requirements with clear acceptance criteria.
Led the user acceptance testing process, including test requirement definition, strategy development,
scheduling, and successful implementation. Additionally, provided vital research support on compliance and
security, including GDPR.
As Operational PM
Led end-to-end feature deployments using CI/CD principles within Azure DevOps and implemented
DevSecOps practices, ensuring secure and efficient processes.
Successfully managed and delivered impactful initiatives on time, demonstrating easy risk detection and early
mitigation.
Took charge of onboarding various teams and partners, including Office, Windows, and Visual Studio, onto
the SAAS platform, streamlining their integration. Additionally, created dynamic reporting and metrics,
automated data processes, and provided insightful data analysis through visualization.
HTC Consulting (Technical Program Manager) Jul 2015 Jun 2019
Established and operationalized multiyear global databases engineering programs. Drove automation initiatives aimed at
enhancing operational functions. I handled all aspects of the programs including setting goals and key results, program
rollout, adoption, and guiding engineering organization to achieve the set goals and key results.
Collaborate with customers and business teams to champion innovative ideas in a fast-paced, ambiguous environment.
Implemented robust checks for environment maintenance and compliance. Led Tier 1 & 2 application support, managing
upgrades, data loads, provisioning, and integrations. Ensured audits, and compliance in partnership with internal teams.
semiconductor manufacturer:
Successfully led team of 20+ distributed offshore DBAs to facilitate onboarding of 1000+ database
management instances, including Oracle, MS SQL, and PostgreSQL.
Significantly improved operational efficiency by optimizing P1 and P2 resolution times by 40%, reducing
non-compliance for P1s from 8% to 3%, and cutting ticket resolution time from 4 to 1 hour through
advanced planning and process enhancements in collaboration with business teams.
Telecom:
Lead Agile team of PowerBI Dashboard (using JIRA Align, qTest & Defects), owned impact assessment
on data model, cleansing & transformation rules ETL programs & actual data.
Owned delivery of Solutions Architecture, data engineering, visualizations, PowerBI dashboards,
reporting, increased data quality & reduced development cycles by 40% release builds every week
demonstrating ROI.
CASS Info Systems:
Successfully led a team of 7 engineers in upgrading a legacy .NET application, transforming hardcoded
client-specific logic into a configurable system using REST APIs with auditing. Enabled calculation of
indirect taxes (VAT) for shipments outside the U.S.
Implemented new structure that resulted in 30% reduction in feature release & testing time. Additionally,
with CI/CD implementation, end-to-end testing time for both DEV & QA was reduced by 40%.
Microsoft (Technical Project Manager) Apr 2011 Jun 2015
Implemented MS-Sales reporting solution, reducing partner onboarding from 4 to 1.5 weeks.
Automated and streamlined data processes, minimizing manual data gathering and analysis.
Developed BI dashboards and data warehouse solutions.
Healthentic Seattle, WA (Technical Product Manager) Oct 2009 Feb 2011
Launched Ver 1.0 of company s flag-ship product Oral Health and Wellness , on-time & 12% under-budget.
Contributed technical designs and user interface (UI) wireframes for Ver 2.0
Delivered the solution as SAAS Model, in a growth-stage company for expansion into new markets.
Wrote user stories, managed backlog, defined tasks, and reported project velocity.
Helped the management team develop a proof-of-concept used to pitch for VC funding in Series A startup.
SolutionsIQ Bellevue, WA (Technical Project Manager, Solutions Architect) Nov 1997 May 2009
Delivered 10+ enterprise applications from start to finish.
Successfully built and engaged a Professional Services team of 100+ members.
Help grow Agile Practice in Director capacity.
SKILLS/TECHNOLOGIES:
Delivery Accountability Azure (Cosmos, U-SQL, ASP.NET C#, Service Bus, DocDB,
Application Modernization SQL DB, Datalake, Azure Data Factory, ADLA, ADLS, Azure
Team leadership Service Bus, Azure Event Hub), Data pipelines and analytics
RISK management PowerBI, PowerQuery, PowerMap, PowerPivot, Pivot Viewer
Application/Product Development SQL Server (Database, SSIS, SSRS, SSAS)
Stakeholder, Vendor Management Data warehousing (BI, ETL, MDM, data architecture, data
Knowledge of Change Management to governance, Extract/Transform/Load (ETL), Data Modeling/
ensure service adoption. Business Intelligence)
Martech SOAP, REST APIs, RESTful web services, microservices
HIPPA compliance. MVC, jQuery, web-services, Silverlight, SharePoint, Azure
Agile Coaching DevOps (a.k.a TFS/VSTS/VSO) or JIRA, XPertLog, PowerShell
Agile techniques: User Stories, XP, FDD, Web UI development and JavaScript libraries (React js)
BDD, TDD, Continuous Integration, PHP, MySQL, postman, swagger, Confluence, Python, GitHub
Continuous Testing, Pairing, Automated NOSQL (MongoDB, Cosmos DB)
Testing. Waterfall, SDLC, PDLC Kubernetes
Technical & functional specifications writing Azure functions (serverless architecture)
Sequence diagramming Microsoft Office, Microsoft Teams, Visio, MS Project
JSON, XML, XSD, XSLT, XPath, XQuery
SOA
SVN
G Suite experience
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