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Click here or scroll down to respond to this candidateCandidate's Name
Miramar, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEExperienceCASHIER PUBLIX OCTOBER 2022 CURRENT Greet customers entering and leaving store. Scan and bag all guests items efficiently, neatly, and in compliance with food safety standards and company best practices. Continuously work efficiently to minimize all guest wait time at check-out while also maintaining guest service and accuracy. Process sales transactions accurately and handle all cash, credit, and electronic payments. Maintain a clean and organized checkout area. Handle customer complaints or concerns in a professional manner. SELLING ASSOCIATE VICTORIAS SECRET OCTOBER 2020 DECEMBER 2022 Proactively engage with customers and responds to all questions or concerns related to any merchandise/product. Accurately sizes customers and ensures that all guests have the perfect fit in each item purchased. Driving store sales to help meet sales team goals by providing recommendations and converting returns, offers and other promotions into larger sales. Processes customer transactions and handle all forms of payments i.e., cash, credit, debit via Point of Sale (POS) system. Create customer awareness of programs available to them i.e., Victoria Secret Angel Card, phone, and email sign- up. Replenishes merchandise to brand standards ensuring that items are placed on the sales floor in the correct place for customers to purchase. Maintain proper inventory of products and keep sales floor and cashier area clean. CUSTOMER SERVICE/SALES LEAD COMCAST AUGUST 2009 NOVEMBER 2019 Assist with connecting/disconnecting new and existing accounts. Resolve customer complaints and troubleshooting equipment that may be currently encountering technical issues. Help customer on non-sales related calls to the best of ability and seeks to transition call into a new sale. Collect and process payments made via phone and complete daily cash drops for any petty cash received throughout the day. Collaborate with sales and customer service team to ensure that daily quota exceeds sales goals as well as keeping team scorecards up to date. Met with team daily to make certain that all team members were knowledgeable and aware of all our new/current/upcoming services and programs to promote up-selling and increases sales. Establishes rapport and promote relationships by providing the customer a unique and personalized experience. Navigate between multiple screens and databases to accurately and quickly captured the required information to complete the customer requests/sale. Other duties as assigned including the training and development of new and existing team members. Page 2EDUCATIONEARLY CHILDHOOD EDUCATION BROWARD COMMUNITY COLLEGE CURRENT MIAMI CAROL CITY SENIOR HIGH SCHOOL MIAMI GARDENS, FL JUNE 1991 Skills & Abilities Adaptability Superior Verbal and Written communication Outstanding Time-Management; Punctual Problem Solving & Decision Making Customer-Service Oriented Sales |
