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Title Customer Service Administrative Assistant
Target Location US-TN-Knoxville
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Candidate's Name
EDUCATION:KAPLAN UNIVERSITYBachelor of Science - Business Administration (BS): Street Address
UNIVERSITY OF PHOENIXCustomer Service: Street Address
PROFESSIONAL EXPERIENCE:Various temp assignmentsMillenium Search  Powerpoint Specialist 2-14-22. Apple One  Clerical (Quadel Consulting)4-3-22. Staffmark  LQC  6-27-22. Highland Industries 10-18-22. Moved to Nashville in June 2022.K-THE PAPER MILL, Lead Administrative Assistant, 7/2015  12/2021Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook. Used/utilizedexcellent customer service skills dealing with vendors, customers and staff. Created detailedspreadsheets and PowerPoint Presentations for marketing department.PARAMOUNT STAFFINGQuality Auditor: Worked for this employer twice: 10/2012 - 10/2013 - 12/2014-5/2015Tested, scanned and inspected product for accuracy. Reviewed the implementation and efficiency ofquality and inspection systems. Planned, conducted and monitored testing and inspection ofmaterials and products to ensure finished product quality.SYNCHRON TECHNOLOGYData Entry Analyst, 12/2011 - 3/2012 then again on 7/2014 - 10/2014Utilized detailed spreadsheets to record the firms requirements. Acted as a liaison between the business(problems) of the Hotel and the IT department (solutions). Designed survey instruments and coordinatedthe collection of data.E.W. SCRIPPCustomer Service Representative, 9/2008  4/2012Worked in the Sales department of the Commercial Appeal. Utilized exceptional customer serviceskills to vendors and customers; while calling and evaluating new and prospective clients. Set scheduleand deliverables for employees and managers. Handled complaints and concerns for customers.COMFORCE TECHNOLOGYQuality Administrative Assistant, 8/2006-8/2007Created, critiqued, and revised Standard Office Procedures (SOPs). Took assessment audit to assureemployees in distribution centers were following appropriate formula procedure. Maintained file ofraw material. Heavy usage of PowerPoint skills. Maintained calendar and typed correspondence.MANPOWER PERSONNELAdministrative Financial Assistant, 12/2005-8/2006Maintained Finance Playbook, created MAAG report, and different query reports. Input variances forBudget report and ran SAP report for Supply Chain. Managed calendar, created detail spreadsheet forIT department, arranged meetings, created mail merges and PowerPoint presentations.COMMUNITY MENTAL HEALTH COUNCIL, INC.Executive Assistant, 1/2000  1/2005Assigned to two Senior Vice Presidents in the Operations Department. Excellent calendar managementskills, including the coordination of complex executive meetings. Assisted management with creationof detailed PowerPoint presentations. Strong knowledge of MS Office, including Word, Excel, Power-Point and Outlook. Scheduled travel arrangements for management.SKILLS:Proficient and strong knowledge of MS Office (Excel, PowerPoint, Word, Access & SAP); Grant Wrting &Proposal; Business Warehouse, Omega, Hyperion & Apriso, Exceptional Knowledge of Sales andBusiness Planning; SQL and numerous Data Base Queries.

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