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Title Customer Service Call Center
Target Location US-SC-Summerville
Email Available with paid plan
Phone Available with paid plan
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Phone PHONE NUMBER AVAILABLE Email EMAIL AVAILABLEO B J E C T I V ETo obtain a prominent position with a progressive corporation or nonprofit organization, that will support and enable me to utilize my computer, adaptability, analytical, administrative, clerical, management, communication, customer service and organizational skills.S K I L L SKnowledgeable in LAN / WAN networks, TCP/IP, Network Protocols, and Telecommunications. Switch Provisioning. Installation of Operating Systems: Windows Applications, Me, NT Server, Windows NT, and Windows 2000. Proficient in HRIS system SCEIS, Mainframe Bluezone CRT, Apple Works, Inspiration, in Word, MS Project, PowerPoint, and Word Perfect. Familiar with Excel, Reserve, AXI, and Outlook2000 databases. Knowledgeable in Kronos, Recruiting system Talent Acquisition and HRIS Workday. Safety floor and Lean focal, Diversity and Survey team member. Ability to perform mathematical calculations.E M P L O Y M E N T H I S T O R YHuman Resource Manager 5/18  currentLieber Correctional InstitutionEnsure all onboarding paperwork is completed in personnel filesPost all positions in NEOGOV system to hire quality candidatesPrepare the interview packets for positions within the InstistutionOrganize and arrange all interviews and upload documentation in NEOGOV for all perspective selectionsSecondary support with Recruiting all year roundAttend recruiting events throughout the yearCompletion of monthly department heads dashboard metrics for Lieber CIEnter and adjust leave and attendance timesheets for accuracy for over 200 employees weekly.Update working time and EPMS evaluations in HRIS Sceis systemRun payroll and leave reports weekly looking for any payroll discrepancies utilizing HRIS Systems in Sceis and KronosFacilitate employee Corrective Actions and sitting in on all hearings per policyEnter all employee disciplinaries from corrective action hearings in mainframe Bluezone CRTTack the yearly requirement of updating employees medical information (TB and Hep B) in CRT databaseSupport and monitor employees with FMLA requests per laws and policyComplete and guiding employees with their direct deposit informationManage and aid employees with enrolling in benefits during open and enrollment and first day orientation for proper selectionsAudit leave records and maintain personnel recordsAssist / train staff on SCDC pertinent applicationsPrepare any agency letters needed for the Warden of the institutionIdentifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in complianceResponds to inquiries regarding policies, procedures, and programsConducts exit interviews during offboarding to determine reasons behind separationsProactive with taking on any other task to assist the institution as needed.Human Resource Coordinator 12/17  5/18Five Star Senior LivingAccurately coordinated all payroll using KronosEnsured updated time corrections in KronosScheduled and ran various payroll reports in KronosInput job postings using HRIS Workday and Talent Acquisitions systemsUpdated all HR forms and filesFiled worker compensation claimsRan background checks and set up finger printingCompleted E-Verify on all employeesAudited files as needed for DHEC inspectionsCoordinated and trained New Hire OrientationOrganized and held job fairs every monthTerminated employees as neededOnsite weekend Manager per scheduleScheduled onsite drug testing for each employeeHuman Resource Liaison Human Resource Department 10/15  12/17Lieber Correctional InstitutionRecruiting assignmentsEntering leave and attendance timesheetsAssisting staff with FMLA requestsAssisting in enrolling employees in benefits and answering questionsAudit leave recordsMaintain personnel recordsIdentifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in complianceResponds to inquiries regarding policies, procedures, and programsConducts exit interviews to determine reasons behind separationsPayroll administration including submission of bi-weekly payroll and timesheet approvalsDevelop and manage an improved and extensive orientation program for new employeesUpdated the physical job board for onsite employeesActing HR Manager in the Managers absences, perform all dutiesAdmin Specialist II - Grievance Department 06/15  10/15Lieber Correctional InstitutionProvide administrative assistance to the Grievance Coordinators in the Grievance DepartmentFile, perform data entry and copy documentsGather disciplinary and property information for inmate grievancesE D U C A T I O NITT Technical Institute, Earth City, MOJune 2002 - Associates of Science Degree -Information Technology Computer Systems NetworkingGPA - 3.7 / 4.0Lindenwood University, St. Charles, MOOctober 2023  Pursuing a BA in Business Administration Emphasis in HRSITCON TEAM MEMBER  Hostage NegotiatorMAY  2019 - 2022

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