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Candidate's Name
Customer Service RepresentativeDennison, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a hardworking, dependable individual who has a great deal of ambition. I have 25 + years in Customer Service. I love to learn and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position that will enable me to use my strong organizational skills, educational background, and ability to work well with the public. Authorized to work in the US for any employerWork ExperienceHome Health AideYour Home Court Advantage - New Philadelphia, OHMay 2017 to Present Provide routine and personal health care Perform a variety of duties as requested by the patient such as cleaning, cooking, laundry, errands Entertain and converse with the patient Maintain records of patient care, condition progress, and problems in order to report and discuss observations wirh supervisor or case managerTax PreparerJackson Hewitt Tax Service - Sugarcreek, OHJanuary 2013 to Present Seasonal Prepare tax returns using electronic filing software Educated clients on current tax laws Handling communication from client and tax authorities Securing repeat business and expanding the client base Customer Service RepresentativeAmeridial - New Philadelphia, OHApril 2015 to January 2017 Answer incoming calls from customers to take orders, answer inquires and questions Provide customers with product and service information Research information using available resourcesResource Intake SpecialistHARCATUS Family Support - New Philadelphia, OHJanuary 2013 to March 2015 Assisted income eligible clients with utility assistance Provide clients with resources in the communityEducationComprehensive BusinessBuckeye Career Center New Philadelphia - New Philadelphia, OH Medical Billing and CodingEd2Go-Buckeye Career Center New Philadelphia - New Philadelphia, OH High school diploma or GEDSkills CUSTOMER SERVICE (10+ years) Customer Care (10+ years) Customer Support (10+ years) Payroll Data EntryCertifications and LicensesCPR CertificationNovember 2022 to November 2024AssessmentsAttention to detail  ProficientSeptember 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientWork style: Reliability  ProficientNovember 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.