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Customer Service, Sales, Billing, Collections, Management andEAGER and EnthusiasticProven Client Relationships in a High/fast environment while maintaining Excellent Customer Service while Succeeding in UPBEAT Team BuildingStrong business developer with exemplary and interpersonal skills 413 Blue Whale WayJacksonville FL 32218PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEProfessional Financial ServicesJacksonville,FL Branch ManagerOctober 2022- July 2023Achieving account gain through proven loan Sales/Collection judgment and One on One with Auto Dealers directly. Develops and coaches by training with TEAM Members .Regrisitioning and confirming schedules Attends local auto Auctions and making decisions to ensure company best interest in Profit while exceeding customer/dealer with continuous both by communicationCarrington Mortgages ServicesJacksonville, FL Account ExecutiveJanuary 2022 - June 2022Worked in Investor Broker/ wholesale Lender Department to guide thru the Sales and closing processing. Developing financial plans customized to the needs of your mass affluent clients through a wide range of solutions and services. Following up on and after loan processing which allows the focus to remain where it matters the most:cultivating relationships and providing solutions.OneMainFinancial Services INCJacksonville, FL Branch :Senior ManagerOctober 2001-July 2020Employed as a Service Customer Representative from the front desk. Taking Payments following loan closings of the day before to ensure time managementDaily collection/sales calls that would consist of over 120 towards the end of the month . Became youngest branch manager in this fortune 500 company in 2013 by time management and reviewing and completing office return of assets simply getting the job with following all policies and procedures .100% Audit Satisfactory in this Fast paced environment .Coached, mentored, trained and developed strategic partnerships while 173% profit at the end of retirement EDUCATIONFirst Coast High SchoolJacksonville, FL -HIGH SCHOOL DIPLOMA1996-1999SKILLSProfessionally and Positively.Strong Problem Solving andAnalyticalProficient Microskills, Wordand ExcelAbility to work well withothers and providing aPositive EnvironmentCommunication with New andExisting customersProven Ability to work underPressureMultitaskingBilling, payments withcommunication skills andFOLLOW-UPAWARDSLANGUAGESEnglish |
