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Click here or scroll down to respond to this candidateCandidate's Name
Winterville, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEKnowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Work ExperienceLowe's Sales SpecialistLowe's Home Improvement - Winterville, NCAugust 2023 to PresentThe Sales Specialist develops and implements sales strategy, new business/membership/client development, retention of clients/members, negotiation of contracts, and identification of entrepreneurial enterprises and relationship management strategies. PCA Personal Care AssistantNecessity care - Greenville, NCNovember 2021 to Present Ensure clients receive their medication on time Support clients who cant move on their own Help clients dress, bathe, eat etc. Assist clients with physical therapy exercises Cook meals according to the customers restrictions Help customers with their shopping Do necessary housekeeping to maintain a clean environment Provide emotional support Inform physicians or supervisors about uncommon events Act quickly and responsibly in cases of emergency Front Line Cashier/ merchandising and stockingSam's Club - Winterville, NCJanuary 2023 to August 2023Making sales with credit cards and memberships Provides member service by acknowledging the member and identifying members needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-service technology; processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing registers or self-checkout area; zoning the area; and arranging and organizing merchandise. Sales RepresentativeVictra Verizon - Winterville, NCMarch 2021 to July 2022Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Provided primary customer support to internal and external customers. Recommended products to customers, thoroughly explaining details. Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions. While Selling phones add ons and home internet Customer Service RepresentativeFocus - Greenville, NCFebruary 2018 to November 2019Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Provided primary customer support to internal and external customers. Recommended products to customers, thoroughly explaining details. Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.EducationGEDPitt Community College - Winterville, NCOctober 2021 to December 2021Skills Cash Handling POS Retail Sales Shift Management Food Service Cashiering Barista Experience Documentation and reportingExcellentDatabase ManagementExcellentService recommendationsExcellentWritten and oral communicationExcellentCall center operationsExcellentComplaint resolutionExcellentProfessional telephone demeanorExcellentProblem SolvingExcellent Caregiving Cleaning Experience Food Preparation Food Safety Serving Experience Data Entry Meal Preparation Cooking Home Care Microsoft Word Time Management English Busser Customer service Account management Cash handling Outside sales Sales Windows Retail sales Cash register Customer relationship management Microsoft Access Office management Cooking MerchandisingAssessmentsAttention to detail ProficientAugust 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCustomer service ProficientJune 2022Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability ProficientDecember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientSales skills ProficientNovember 2022Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
