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Title Data Entry Customer Service
Target Location US-CO-Denver
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HelloIm Candidate's Name
Street Address  Andes StDenver, Colorado Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkills Customer Service Multitasking and Organization Verbal and Written Communication Project Coordination Data EntryExperienceJuly 2006 - October 2022City of Aurora, Aurora Colorado - Agenda Coordinator Answered telephone calls to handle internal and external requests. Research information to answer questions or resolve issues. Coordinated workflow through communication with clerical staff and management. Created and maintained files following office procedures Greeted visitors, offering assistance and escorting to designated offices. Enhanced performance through collaboration with diverse teams. May 2001- July 2006City of Aurora, Aurora Colorado - Municipal Record Clerk Document filing Data Entry Records Destruction Maintains complex record keeping and reporting systems. Follows record laws, policies and procedures with a clear understanding of State Statutes, Ordinances, and Resolution. Answers the telephone, mail and personal inquiries made by the public, employees and other agencies. Research on requests for records files, building permits, COs plot plans, Resolutions and Ordinances and Agenda packets processes fees, maintains inventory sheets for identifying archived records, and maintains on-site storage facilities. Prep building permits, COs and misc information for scanning into our Stellent system for easy retrieval.November 1996- May 2001City and County of Denver, Denver,Colorado - Copy Center Operator / Records Tech 2 Copied documents and handled binding for finishing work Prioritized workload to achieve maximum output and meet customer deadlines Operated printing equipment to produce print jobs with PC, CTP, binding equipment, punching, and cutting Adjusted equipment and computer interface to print various sized projects using different paper stocks. Implemented quality control measures to check projects for accuracy and efficiency. Enabled printing by loading materials and setting inking mechanisms to complete work orders Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.February 1996-October 1996Federal Reserve Bank, Denver, Colorado - Check Verification Collect and Organize checks and send them to Federal Reserve Banks that need them. February 1992- February 1996Wells Fargo Bank, Denver, Colorado - Cash Vault Teller Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers. Balanced daily cash deposits and vault inventory with zero error rate. Complied with vault procedures and controls and cross-trained other staff members in vault processes to verify consistent services. Received customer and banking center deposits from armored carriers and balanced deposits to the accompanying manifest. Adhered to regulatory and company security and audit procedures. EducationGraduated May 1990Texas College,Tyler, Texas - Bachelor of Arts Art History

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