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Candidate's Name
Street Address  Howard AveNew Haven, CT Street Address
E-mail EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVE: Helpdesk/Desktop Support SpecialistEDUCATION:Security + Certification COMPTIA ID: COMP10137845Network + Certification COMPTIA ID: COMP10137845A+ Certification COMPTIA ID: COMP10137845Dell Certified Systems Expert ID: 299949Courses completed toward Microsoft Networking Technology CONNECTICUT SCHOOL OF ELECTRONICSBranford, CT (1/98- 1/99)Courses completed toward Computer Repair & AC/DCEXPERIENCE AND SKILLS: Strong Hands-on Experience with Windows 3.1, 95, 98 XP Professional, Windows 7 Professional, Windows 2003 SERVER, Windows 2008 SERVER, NOVELL Client Workstation, & Office 2007. Install, Test & Troubleshoot PORTER AND CHESTER INSTITUTE any Microsoft Operating System. Strong Hands-on Experience troubleshooting DELL PC hardware (desktops and laptops), HP Laser printers and Canon multifunction devices. Strong experience with IP networking TCP/IP DHCP SERVER and remote user requirements. Proven understanding of and experience with supporting computers in a networked environment to Educate and Teach Users & customers Strong experience to assess the need for performance upgrades to computers including hard disks, RAM, memory chips Self starter willing to learn new Microsoft and Cisco Systems CertificationsPROFESSIONAL EXPERIENCESERVICE SOURCESCertified Computer/Printer Tech04/17 08/19 Install and configure local area data communications networks which may carry data, voice and video communications following organization standards. Install, operate and maintain network services, routers, concentrators, hubs, switches, modems and other network devices following technical plans Install or repair WindowsCHILES BAR & GRILLine Cook03/17- presentCooking food to order in a fast past Restaurant. Famous Baby Back Ribs, and sirloin steaks, made to order dinner time line cook.BAYM COMPUTER GENESIS Contract PositionComputer High School Instructor08/11-17Designed and implemented curriculum for experiential build-a-computerProgram through 5 classes with 20 students in each classReached a total of 100 inner-city studentsIC3 InstructorCertified 100% of students in IC3 fundamentals certification BRANFORD HALL CAREER INSTITUTEComputer Instructor01/11-08/11Instructing and Teaching Comitia, Certification courses.Teaching students the fundamentals of computers and Networking Technology.From the beginning students are engaged in the process of supporting computers.Teaching students the skills of a computer, technician and a desktop support technician.Learning the foundation in Network, Administration and Security. NEW HAVEN BOARD OF EDUCATION Contract Position 5 Weeks Network Technician07/10-09/10Installing and Configuring Dell Server based Computer Systems, in class rooms for schools in the New Haven area.Configuration Network Switches & IP addressing.Upgrading Memory on older PC. Providing Technical Support in-person, requests for assistance from users experiencing problems with hardware, software, networking and other computer- related technologies.Monroe Staffing Temporary Contract PositionsComputer Operator07/06-06/10Maintained Shipping and Receiving logs ensured proper safety regulations by properly loading and unloading various materials within the warehouse including trucks also. DANVER INC. Contract Position 10 MonthsCNC Computer Operator,08/05-06/06Operating table router to make kitchen cabinet and using tools to measureHeight and distance before running the program.In house inspection for fixtures to produce products to be shipped to the customer. O.F Mossberg & Sons, 12 MonthsCMM Operator / Inspector, Contract Position07/04- 07/05Responsible for setting up test fixtures for parts to be tested on the Discovery Series CMM. Generating reports for failed parts and taking corrective action with manual testing. EVAX SystemsElectronic Technician09/00- 05/04Installing and configuration of digital circuits and devices, Programming, custom built fire alarm systems for high rise building and installing applications for custom built systems.Testing and troubleshooting newly engineered-devices Cyber Research,Contract Position 8 Months01/00-08/00Testing and Troubleshooting custom Built computer SystemsInstalling Windows 95, 98, Microsoft NT Operating System for customers Order to be shipped on the next day.Computer repair conversing with the customer about their computer needs. United States Postal ServicesContract Position 1 Year06/97-01/98Hired during UPS strike Casual mail processorSort mail by bar code for next day delivery.