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Click here or scroll down to respond to this candidateCandidate's Name
Senior Scrum MasterPhone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEEducation: Masters of Science in Health Care Informatics IT, University of Central Florida - Street Address
Active Certifications: Certified Scrum Master-CSM,Advanced SAFe, CSTE, CSPO, ACP-JA ( Atlassian Certified JIRA Admin),PMPAgile champion driven by the desire for continuous growth, organizational development, and overall improvement. High-Performing professional seeking a position as a Lead/Senior Scrum Master where I will benefit my team and my organization by utilizing 9+ years of Business, Finance, IT, Healthcare and Pharmaceutical experience in agile/lean methodologies.Carrying strong technical background, full SDLC (SAFe Agile/Scrum,Kanban, BDD/ATDD/TDD, RUP and Waterfall)Successful track record in coaching & transformation from Waterfall to AgileSuperior skills in presentation, communication, relationship building, problem solving.Achieve optimal utilization of human / financial resources through proactive workflow planning.Provide superior service / high quality deliverables that meet timeline and budgetary targets.Expert in Coaching, training, resource/vendor management, finance, system roll-outs and data migrations.Expert at driving the adoption of Scrum rules by removing impediments and fostering self-managementDelivered large-scale projects on time and on budget by effectively collaborating, facilitating, leading and mentoring multiple scrum teams.Expert in Scrum of Scrums to ensure synchronization and focus towards the same business goal.I am known by my colleagues as an effective servant leader able to build teams and motivate staff with enthusiasm and respect.SKILLS HIGHLIGHTSProject Management:Scrum MasterCustom Software DevelopmentDatabase Design (RDBMS)Systems EngineeringSystem Migrations/IntegrationsEnterprise wide ImplementationsIT Project Lifecycle:Requirements AnalysisROI AnalysisCosting & BudgetingProject SchedulingTesting/QA/Rollout/SupportValue-Added Leadership:Servant Leader, Developer of peopleCross-Functional SupervisionTeam Building & MentoringClient Relations & PresentationsBusiness & IT PlanningVendor ManagementManaging Change: People Vs ProcessBusiness Process Re-engineeringSoftware Configuration ManagementSoftware Project Planning & ManagementSoftware Quality ControlOO Analysis and Design using UMLDesign Collaborative application with MS-SharePointXML for B2B& Web ServicesTools: Jira, confluence, TFS (Team Foundation Server), SharePoint, IBM Cognos, MS-Project Server, On time, Visio, MS Office, VSS, Web Services (Google, Amazon, Apple), InVision, Content Management Server, SQL Server (SSRS, SSIS, SSAS), VMWare, DNS, TCP IP, Microsoft Exchange, Power Designer, System Architect and Crystal ReportProjects, Experience and Positions held:Cognizant March 2022. PresentAgile Delivery Lead, Capital One 3/22 12/22Scrum Master, Wells Fargo 1/23 PresentKanban Lead, Medica 4/23 PresentCity Furniture - Sr. Scrum Master04/21 to Feb 2022 (Employer-Judge Group)Leading Scrum Ceremonies including daily stand-ups, Prioritization, Backlog Grooming/ and Story Refinement, Sprint Planning, Demo and Sprint RetrospectiveCreates epics/user stories/acceptance criteria.Removes impediments, and coaches cross-functional teams on the risks and ensure the team is unblocked.Responsible for training and coaching multiple teams and clients project methodologies via agile, Scrum, Kanban, SDLC as needed to anticipate risks, resolve bottlenecks, mediate conflicts, scope creep, which promotes a healthy work environment and team building to ensure successful launches.Coached leaders and teams through the transformation and provided the necessary training and references to enable the ideal management and team structuresProvided reporting at the team and LOB level on team performance against agile measurementsCreated and conducted training courses for Scrum Masters and teams related to agile best practices, understanding, and improving team dynamics and team performanceMentored and trained Scrum Masters, teams, and agile coaches4/20 4/21 - Sr.Scrum Master, Net HealthResponsible for defining the agile transformation strategy for Enterprise Services, a 500+ associate organization. Led a team of agile coaches (onshore/offshore) to execute the strategy by providing coaching and training support to over 13 teams across 4 geographic locations (including India).Coached leaders and teams through the transformation and provided the necessary training and references to enable the ideal management and team structuresProvided reporting at the team and LOB level on team performance against agile measurementsCreated and conducted training courses for Scrum Masters and teams related to agile best practices, understanding, and improving team dynamics and team performanceMentored and trained Scrum Masters, teams, and agile coaches2/19 to 4/20 SAFe- Senior Scrum Master/Advisor/Agile CoachCurascript SD Lake Mary, FloridaLead Product Increments and Facilitate agile ceremonies within multiple development teams from daily stand-up to sprint retrospective.Constructively participate and help develop standards and best practices for the CoP. Abide by these agreements in practiceCoachingoMaintain a constant and repeatable velocityoPrevent team from over/under committingoPromote teamwork across product teams and continuous improvementoElicit and highlight impediments, distractions and interruptions and escalate if warranted.oAssisting with internal and external communicationsSchedule and co-ordinate backlog grooming sessions with POs to ensure healthy product backlog.Responsible for ensuring team meets agreed upon DoR, DoD in accordance with the teams working agreements.Communicates with Release Mgmt. scope of release, and status via confluence.Co-ordinates between scrum team, release management and business validators for post release validationManage releases and business validation conference line, as required on a rotational basis.Manage release validation status post-productionCertified JIRA Admin and expertise in Confluence5/18 to 2/19 Scrum Master, Assist RX Orlando, FloridaAs a Scrum Master, Leading Multiple Scrum Teams. DBA, BI and a Product Development team composed of 8 in-house developers, 7 DBAs and 8 SSRS/Tableau developers and 5 offshore developersLeading Scrum Ceremonies including daily stand-ups, Prioritization, Backlog Grooming/ and Story Refinement, Sprint Planning, Demo and Sprint RetrospectiveCreates epics/user stories/acceptance criteria.Removes impediments, and coaches cross-functional teams on the risks and ensure the team is unblocked.Responsible for training and coaching multiple teams and clients project methodologies via agile, Scrum, Kanban, SDLC as needed to anticipate risks, resolve bottlenecks, mediate conflicts, scope creep, which promotes a healthy work environment and team building to ensure successful launches.Help stakeholders improve team communication, visibility and product transparency.Lead Release Management process until we call it a DoneConfigured/implemented/coached/trained JIRA users, and also serves as a global JIRA admin.Provided all support to the team and Helped team to solve problems / impediments rather than provide solutionsImplemented dashboards for Releases/Features status, velocity, bugs/ defects burndown chartsEnsure the teams can Focus on the committed work and protect the team from external disruptionsForecasts Sprint results and assess scrum maturityWork closely with the Product Owners and Managers to ensure roadmap, priorities and due dates are aligned with teams velocity and communicated to the client in a timely mannerDevelop and Communicate status reports to CTO and Leadership team on deliverable progression.Tools: JIRAEnvironment: Microsoft .Net, Oracle Cloud, SQL Server MS, MS SharePoint, Team foundation Server, MS Azure5/16 to 5/18 BA/Scrum Master, Magellan RX Management Orlando, FloridaCreated and delivered project plans, schedules, meeting minutes, status reports, roadmaps, workflows, proposals, demos, presentations, and trained the staff on how to use them.Hosts Scrum Ceremonies including daily stand-ups, creates epics/user stories/acceptance criteria, sprint planning/review sessions, demos, themes, versions, releases, backlog grooming, removes impediments, and coaches retrospective meetings.Responsible for training and coaching multiple teams and clients project methodologies via agile, Scrum, Kanban, SDLC as needed to anticipate risks, resolve bottlenecks, mediate conflicts, scope creep, which promotes a healthy work environment and team building to ensure successful launches.Creates Business System Design templates and communicates with management, developers, product owners, quality assurance teams, and support specialists on cross-domain issues to help improve team communications and transparency.Has worked with over 19 clients from start to finish configuring/implementing their SaaS nurse staffing software, payment management systems and managing their customer experience via agile and Scrum methodologies.Configured/implemented/coached/trained JIRA users, and also serves as a global JIRA admin.Aug 2014 April 2016 Solution Engineer, Deloitte Lake Mary, FloridaLead QA activities for Correspondence ModuleCoordinated Release ActivitiesRan and Facilitated user requirement gathering meeting, brainstorming and Idea mapping workshopGenerated project / Development log files (bugs, revisions, outstanding issues, resolutions, and lesson learned)Prepared test cases and test plan per each enhancement and modification (Sprint on Agile /Scrum methodology)Directed Gap Analysis and Impact AnalysisPrepared implementation and contingency plan.Developed user manual and ran training sessions (trained the trainers), compiled technical and reference manualsManaged and worked with distributed teamsEnvironment: Microsoft .Net, SQL Server, IIS, Silverlight, MS SharePoint, Team foundation Server and MS ProjectMay 2012 Aug 2014Product Owner, Cerner Kansas, KansasAs a Client facing PM and consultant, provided integrated, SOA, real-time Internet based and modular technology solutions for traditional and online retailers (ERP, CRM, POS, WMS, Accounting, Order management)Provided leadership and execution for software solutionsMonitored industry trends, adjusted product requirements to be compliance and competitiveDevelop integration and implementation process, Work/Releases Plan and kept track of release progressCreated Product Specifications (PRD), SFD e.g. workflows, requirement matrices, use cases, UI, wireframes,Developed Road Maps, Release plan(go-to-market), release management, training and operation documentation,Consulted clients to discover their needs/ budgets and provided custom fit solutions, GAP / Impact analysisProposed process improvement opportunities and provided IT portfolio and technology road mapApril 2009 April 2012 MIS Project Manager / Scrum MasterAdir Int. (Curacao) Los Angeles, California (A $400 million chain finance / department store (Retail / Warehouse)As main IT point of contact with business units and vendors, managed and directed (Concurrent) fast-paced market driven Scrum projects with high Integrity and Quality, system integration (Up/Down Stream). All applications were Cloud base, B2C, SOA, Web Base, Intranet, Customer facing, e-commerce with B2B integration using API and Web Services (Google, Amazon and 3rd parties). Used TFS, Jira and on-time for Project management and collaborationManaged, helped and coached transition from a PMI Culture and process to a functional Scrum environmentEstablished PM life Cycle (guidelines/procedures) from initiation to project closing, gained more efficient control on application implementations, integration, collaboration, interoperability and qualityLed, directed and successfully executed multiple concurrent projects with varying team sizes / budgets and within cross functional business units and kept track of all projects progress and baselines status (budget /schedule)Played PMO role, received projects request from business units, rejected, approved, prioritized, assigned or scheduled them considering IT and companys guidelines and Created a project calendar list and queueHeld high-level weekly meeting with CIO and VPs on projects status (start/end date - planned and actual, pending date, duration and reasons, time accrued and expected finish date). Discussed pending old or current projects issues, modifications or new upcoming projects.Facilitated and run various meetings for stakeholders for more collaboration and communications cross teamsDeveloped, updated and kept track of various project documents: Vision Document, Project Scope (Budget, timelines and delivery dates), Use Case, User Requirements, Project Plan, WBS, Level of Efforts(LOE), Functional Requirement and Requirements Traceability MatrixCreated IT resource calendars (personnel / other resources) for availability and expertise to be able to forecastAcquired, Built and managed teams for each projects (team building / balancing)Managed vendors to communicate, coordinate, facilitate and organize in a timely fashionDeveloped User stories, case scenarios and wireframes for user requirement and UXPrepared Proposal including hardware, software, Operating System and costs.Had ongoing and constant communication with offshore teamsRan and Facilitated user requirement gathering meeting, brain storming and Idea mapping workshopGenerated project / Development log files (bugs, revisions, outstanding issues, resolutions and lesson learned)Prepared test cases and test plan per each enhancement and modification (Sprint on Agile /Scrum methodology)Directed Gap Analysis and Impact AnalysisPrepared implementation and contingency plan.Developed user manual and ran training sessions (trained the trainers), compiled technical and reference manualsManaged and worked with distributed teams (remote and offshore teams)Environment: Microsoft.Net, SQL Server, IIS, Silverlight, Apache, Linux, Novel, Cache, VM Ware, SharePoint, Delphi, TFS and MS ProjectProjects:ERP (SOA Home grown application), Customer Service CRM (IVR call center, Online and SMS)Payment Processing (Debit, Gift, Credit Cards, ACH, online, checks) PCI compliance and Check cashingLoan Origination, Credit Decision engine (Credit Request/Verification/Approval), Collection and Rent to OwnOrder Entry, Order Management and FulfillmentData warehouse (Data Modeling): ETL, Cubes, metrics (Cognos BI), Report Consolidations, Automated Jobse-commerceBilling Cycle, Customers Billing statement (Multiple accounts, due dates and due amounts)Mortgage, Default, Loss, Mitigation, treasury and accountingLoyalty rewards programs and redemptions (targeting Customers, merchandise, events and campaigns)POS (Cashier), Mobile POS (iOS)Warehouse/Inventory Management, Receiving Merchandise and Auto Replenishment (Supply chain management)Kronos: Employee Self-service, Time keeper, Manager, Attendance, Accruals/approval, Application tracking, Customized reporting, and HRIS content managementSales Goals, Commission and Time Scheduling based on sales performance integrated with Kronos and PayrollAncillary services (Insurances, balance protection plan, Extended Warranty Sales/Renewal)Document Management system (DMS) and document workflow life cyclePurchase Order, EDI, Vendor Allowances/Rebates (Co-op), Campaigns and promotionsVendor Management (Integration Services): Experian, Transunion, Equifax, Fiserv, Bill Matrix, KRONOS, Lexis Nexis, TYSIS, Scoring Solution, Vocalcom, California Bank and trust, Authorize.net, Certegy check processing and Apple. |
