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Title Customer Service Business Development
Target Location US-TX-Plano
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEDirector Operations CenterEDUCATION/CERTIFICATIONS/LICENSESAssociates Degree in Business Management, Penn State University 3.8 GPA Associates Degree in Accounting, LaSalle University 4.0 GPAAssociates Degree in Medical Billing, Ashworth College 4.0 GPAAssociates Degree in Medical Science, Collin College 3,6 GPALicensed Life and Health Agent- Department of Insurance #191738Certified Nursing Assistant- Plano Senior Solutions #PHONE NUMBER AVAILABLECertified Dementia Specialist- Monarch Senior SolutionsSKILLS17+ years experience in Healthcare industry12+ years of Operational Management18+ years Accounting Records & Tax ReturnsExceptional Customer ServiceDivision Staff ManagementBusiness DevelopmentTraining and DevelopmentProcess improvementsDeveloped and launched new productsManaged $12 million budgetAuthored Training ManualsSuccessful Problem SolvingEfficient time managementMedical admissions/dischargesPatient Care in hospital, senior home settingsMemory Care experienceManaged HIPPA Confidential DataChaired and Taught National PMA classesWholesale and Retail sales experiencePublic Utilities AccountantGeneral Tax AccountantGeneral office equipmentMAC and PC proficiencyEffective verbal/written communicatorSelf-disciplinedTeam playerMicrosoft Office SuiteQuickBooksTurbo TaxPROFESSIONAL EXPERIENCEOperations Auditor/Medical CoderHCA Medical City Hospitals- McKinney, Plano, Irving, TX (17 years)Performed duties for patient admissions within General and ER settingsAccurately provided medical coding and billing duties for commercial and government accountsAudited patient records for accuracy and completenessReported findings to the President of the companyCompleted studies for physician efficiency and level of services billedSales Manager and SupervisorTexas Moving & Storage- Dallas, TX (2 years)Obtained and Managed National and International Sales of ARCO Oil Exploration and Lomas & NettletonSupervised International commercial move and return to USASales Supervisor Page 2Bekins Moving & Storage- Richardson, TX (1 year)Responsible for commercial and private relocationsCovered 94 Super Markets and 3 Wholesale jobbing accountsProvided sales development and training to employeesReceived personal commendation letter of excellence from Lomas & Nettleton NationalPresident Operations Manager/OwnerMaryCs Wholesale and Retail Donut Factory- Altoona, PA (2 years)Established business customers such as Marhofers Baking Co, Giant Eagle Markets, and Weiss MarketsOversaw installation and establishment of factory produced inventoryDesigned and delivered an efficient system for producing 700 dozen donuts per hourManaged sales, operations, and financesPerformed accounts receivables and collectionsOperations Manager and Partnership OwnerAlaskaland Ice Cream Parlor- Altoona, PA (6 years)Productively managed 68 employeesEstablished lowest employee turnover in the local restaurant industryFeatured by the City Health Department as the model restaurant for cleanlinessDeveloped a food menu including full course meals and dessertsOperations ManagerServomation Corp Food, Cafeteria, and Industrial Vending- Youngstown, OH (1 year)Managed the daily operations for 23 affiliates over 9 states8Customer Service RepresentativeTata America International Corporation- Edison, NJ (1 year)Provided exceptional customer service to policy holders of Client TransAmerica CorporationProvided successful transactions with policy holders, owners and Power of AttorneyThoroughly answered policy holder questionsReviewed policies and offered various coverage additions that were applicableCustomer Service/Sales RepresentativeAON Corporation/Alight Corporation- Chicago, IL (1 year)Provided exceptional customer service to client policy holders, as assignedSalesmanCampbells Soup Company- Pittsburgh PA Division (2 years)Covered 94 Super Markets and 3 Wholesale jobbing accountsProduced supermarket sales and jobbing sales for central Pennsylvania

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