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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Carol Lane
Elyria, Ohio Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE
CUSTOMER SERVICE REPRESENTATIVEHighly dependable and conscientious customer service representative who can work well with all levels of management and the public, able to work in a fast-paced environment, good communicator who can work under direct or indirect supervision, energetic, detailed-oriented, self motivated, problem solver and team player
General Office Equipment Data Entry (9,430 a/n, 12,000 numeric) Payroll Distributing report In/Out Bound Call Switchboard (Meridian I (20 Lines), Toshiba (40 Lines) Comdial Impact (48 Lines)
Medicare Part D, HIPPA, Compliance Procedures Oracle Lotus Notes 8.5 Microsoft Outlook 2010 and 2013 Lynx InfoPro Cisco Jabber Lockbox SpecialistEmploymentProsperix (Ricoh) Parma, Ohio 03-2024 03-2024Mail Room ClerkSorted mail by PO Box and then prepped mail into different catagoriesRenhill ( CT Logistics) Parma, Ohio 01-2023 05/2023Data ProcessorInputted the information from scanned invoices so the invoices can be paid
TDEC (Department of Labor) Cleveland, Ohio 02-2022 11-2022Imaging Processing OperatorPrepped Cases to be scanned remove staples and post it notesCognaste (Department of Labor) Cleveland, Ohio 11-2020 01/2022Imaging Processing OperatorPrepped cases to be scanned remove staples and post it notesCollabera (Key Bank) Brooklyn, Ohio 03-2017 04-2017
Lockbox Specialist Worked on income tax return for the regional income tax agency, making sure the forms and checks matched and other miscellaneous formsBCForward (Key Bank) Brooklyn, Ohio 04-2016 05-2016
Lockbox Specialist Worked on Income Tax Return for a community in Ohio, check to make sure the checks matched the amount on the return.
Randstad (Republic Services) Elyria, Ohio 08-2015 11/2015Data Entry Operator Sent letters to customers about address changes, additional containers and convert HP to containers.
Select Staffing (Invacare) Elyria, Ohio 04-2014 06-2015Billing Coordinator Worked up estimates for repairs on oxygen concentrators using Oracle, answer questions about the estimates
Office Team (Mercy Regional Hospital) Lorain, Ohio 06-2013 08-2013Medical Records Clerk Lookup, retrieve, distribute and file Medical Records and admissionsRandstad( MTD) Valley City, Ohio 04-2012 11/2012
Call Center Agent Took part orders for lawnmowers, tillers, and snow blowersSelect Staffing(Invacare) Elyria, Ohio 01-2012 -02-2012Switchboard Operator/Floater Answer calls Transfer calls to correct employees per directory Transfer voicemail to correct employees Signed in and out visitors and issue badgesS&P Data Cleveland, Ohio 05-2011 -06-2011Customer Care Professional Made telemarking calls to members who have a major credit card to introduce a new product AraCon Systems Independence, Ohio 11/2010 12/2010 Customer Service Representative Made outbound calls to members to help them make appointments for doctor visitsUniversal American (Formally Member Health) Solon, Ohio 01-2008 03-2010
CTM/Grievance Clerk Resolved CTM complaints submitted by members through Medicare
Addressed grievance submitted by members
Member Services Specialist 11/2007 1/2008 Updated Lics (Low Income Subsidy) through BAE (Best Available Evidence) for members premiums in Part D through Medicare
Eligibility Specialist 11/2006 09-2007 Process Medicare Part D claims Opened and tracked daily claims Verified member eligibility for reimbursements
EducationControl Data Institute Independence, Ohio Computer Management CertificateBrecksville Senior High Broadview Hts., Ohio Diploma |
