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Customer Service Office Assistant Resume...
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Title Customer Service Office Assistant
Target Location US-NY-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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Office Assistant Customer Service Brooklyn, NY

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Candidate's Name
Brooklyn, NY Street Address
C: PHONE NUMBER AVAILABLE E: EMAIL AVAILABLESummary of Qualifications:Knowledge of Microsoft Excel, Word, and PowerPointExtensive clerical and office assistant experienceStrong organizational planning and coordinating abilitiesProfessional communication and customer service skillsCompletion of Occupational Health and Safety Administration (OSHA) General Industry trainingExperience:Camba Home Base Brooklyn, NYAdministrative Assistant 04/21-12/22Answered phones when clients calledTook messages for case mangersMade appointments for clients with case managersFiled and copied important documentsMTA Medical Assessment Center Brooklyn, NYFile Clerk 09/2019 - 11/2020Transferred data into the facilitys main system database.Performed duties such as making copies, faxing documents, answering phones, taking messages and transferring calls to the correct departments.Safeguarded patient records and ensuring that everyone complies with the HIPAA standards.Ensured that the medical records are organized, accurate and complete.Assisted the medical and nursing staff while serving as a liaison between various operating departments and depots.Department of Education Long Island City, NYData Entry Clerk 09/18-12/18Verify information of students and family is accurate for data entry/Correct any grammatical, spelling errors, and household size errors in databaseOffice of the Mayor Office of Labor Relations New York, NYOffice Assistant to the General Council/Intern 04/17-05/17Ensure all labor legal cases are closed properly to enable office to consolidate all files from hard copy to digital files  up to 5 decades of casesEnter legal data decisions into Labor Relations database after determining cases were properly closedFile, copy and scan documents for file updatesOrganize and carefully document all incomplete files in order to update and close filesSt. Stephens Outreach Church Brooklyn, NYClerical Intern 12/15-04/16Kept records of all donations received using MS ExcelUpdated and maintained churchs database of approximately 150 people receiving donationsFiled, faxed and photocopied documentsEducation:The HOPE Program Brooklyn, NYCareer Enhancement-10 Week Training 02/17-05/2018Courses in Customer service skills and principles, conflict resolution, adaptability, problem solving, written and interpersonal communication, public speaking, workload management, and managing the customer experienceComputer literacy: Microsoft Windows, Word, Excel, email and InternetOSHA trainingIncludes a minimum of 140 hours of internshipNew York State Department of Education Albany, NYHigh School General Equivalency Diploma

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