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Street Address EMAIL AVAILABLESupervision/ManagementProcess Improvement Train Problem SolveA retail manager with extensive experience in fast paced environments. particular strengths in customer service and human resources. Strong sense of diplomacy in management style, highly conductive of coordination with co-workers.Professional AccomplishmentsConsistently meet and exceed sales goalsSupervise over 40 employees: train, mentor, monitorDevelop training materialSuggest, implement & supervise operational improvementsContributing member of the Leadership teamProfessional ExperienceCatherines, Kalamazoo, Mi 09/2004 3/2005Sales Floor AssociateGuest serviceMerchandising per Plan-o-GramCashierStore standards and overall cleanlinessDaily OperationsInventory counts and entryCracker Barrel, Kalamazoo, Mi 03/2004 09/2004Sales Floor AssociateGuest serviceMerchandising per Plan-o-GramCashierStore standards and overall cleanlinessDaily OperationsInventory counts and entryInventory and Cash ControlBabies R Us, Granger, In 04/2003 01/2004Assistant ManagerSupervise daily operationsHiring and training of employeesCustomer service and relationsBaby RegistryInventory and Cash controlTeam member reviews and disciplineOpened new storeScheduling of team membersMaintaining store standardsCandidate's Name
154 Imogene St PHONE NUMBER AVAILABLE (c)Prattville, AL 36067 EMAIL AVAILABLEToys R Us National Office, Wayne, NJ 02/1999 04/2003Remodel ManagerSuccessfully remodeled 40 Toys R Us unitsComplete full remodel within 20 day timelinePersonnel schedulingRead and implement blueprints and layoutsCoordinate remodel with construction teamMaintain store standardsAchieve budget goals for each locationTraining and supervisionLead supervisor to the other managersToys R Us, Kalamazoo, Mi 11/1986 02/1999ManagerPerfect attendance awardGuest compliment lettersSales budgetsInterviewing and hiringTraining and supervisionCash controlInventory controlDaily store operationsMerchandising to Plan o Gram specificationsGuest servicePromoted to Dept Head in 1988Promoted to Manager in 1990Education: Three Rivers High School, General Study, Three Rivers, Graduated 1983References:Tammy Parrish PHONE NUMBER AVAILABLEKathy Schmitz PHONE NUMBER AVAILABLEJoyce Beligano PHONE NUMBER AVAILABLE/pre> |