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Customer Service Office Assistant Resume...
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Name Available: Register for Free
Title Customer Service Office Assistant
Target Location US-DE-Georgetown
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Office AssistantEmailEMAIL AVAILABLEPhonePHONE NUMBER AVAILABLEWilling to take on additional responsibilities and challengesDisplays excellent time management with high attention to detailWorks effectively as a team memberStrong attention to detail, customer service and listening skills; highly motivated, creative and flexibleExcellent computer skills - Microsoft Office productsPossess effective planning, organizational, communication, presentation and interpersonal skillsWork ExperienceSep 2022 - PresentHousing Clerk, First State Community Action Agency/Community Development/Housing Department308 N Railroad Avenue, DE1.Manage the front office (gatekeeper).2.Intake Processing.3.Create client files.4.Triage cases.Oct 2021 - May 2022Senior Service Specialist, First State Community Action Agency/Delaware Department of Labor308 Railroad Avenue, DE1.Helped customers create Joblink Accounts.2.Assisted customer in creating a resume.3.Helped customer with their job search.Feb 1994 - Jun 1998Clerk Typist IV, Prince Georges Department of Social ServicesLandover, MDTransmit information or documents to customers, using computer, mail, or facsimile machineOperate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointmentsCollect, sort, distribute, or prepare mail, messages, or courier deliveriesFile and maintain recordsExperience with: Multi-line telephone systemsDec 1990 - Sep 1993Clerk Typist III, State of Maryland Department of CorrectionsJessup, MDAdd new material to file records or create new records as necessaryScan or read incoming materials to determine how and where they should be classified or filedEliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirementsPerform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materialsInteracting With ComputersExperience with: Personal computers, Copy machinesApr 1989 - Aug 1992Clerk Typist IV, State of Maryland Department of Motor VehiclesGlen Burnie, MDAnswer telephones, direct calls, and take messagesOpen, sort, and route incoming mail, answer correspondence, and prepare outgoing mailOperate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computersReview files, records, and other documents to obtain information to respond to requestsExperience with: Multi-line telephone systemsOct 1984 - May 1990Clerk Typist II, State of Maryland/Maryland Automobile InsuranceGlen Burnie, MDAnswer telephones, direct calls, and take messagesOpen, sort, and route incoming mail, answer correspondence, and prepare outgoing mailOperate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computersOct 1979 - May 1985Motor Transport Operator, U.S ArmyFort Dix, NJOperation of All Military VehiclesMaintained and Drove All Military VehiclesParticipated in ConvoysCompleted a Manifest for all transportation runsMilitary ServiceOct 1979 - Sep 1985U.S. ArmyEducationSep 1975 - Jun 1978High School Diploma or Equivalent, General Studies.Annapolis Senior High, Annapolis, MDStudied General Classes and Some Business CoursesLicenses and CertificationsApril 1980Secretarial Training CertificatePerformed several secretarial dutiesLearned clerical duties such as filingoperation of ten-key calculator operation of computer use of the copier machine and xerox machine

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