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| | Click here or scroll down to respond to this candidateTOWANDAMITCHELLPHONE NUMBER AVAILABLEEMAIL AVAILABLECONTACTA highly talented Customer ServiceRepresentative with over 10 yearsexperience in performing a variety ofadministrative, management, andstaff support duties requiring arange of skills and knowledge oforganizational policies andprocedures. Responsible forassisting and directing customers,resolving administrative problemsand inquiries, composing,proofreading and preparingadministrative documents, whileworking in a fast paced and dynamicorganization. KEYQUALIFICATIONSAttention to detail,strong organizational skills andability to learn very quickly andmultitask Possess excellentcommunication and interpersonalskills (phone and written) Ability tomake decisions quickly using goodbusiness judgment as well asCAREER OBJECTIVEPharmacy TechnicianWalgreens, Miramar, FL.Client Service RepresentativeUltimate Software, Weston, FL.EXPERIENCEDecember 2021 - June 2022Greet customers and respond to questions and requests for information Order and receive prescription drugs and supplies Initiate refill requests Ensure that product is rotated, within date, and properly displayed Count and label prescription drugs and supplies Processed insurance claims and payments for medications. June 2019 - August 2021Handled all customer relations issues in a gracious manner and in accordance with company policiesResolved all customer complaints in a professional manner while prioritizing customer satisfactionCompleted paperwork, entering prescription and insurance or billing information into patient profiles Responded to all customer inquiries thoroughly and professionally Documented and communicated all claim activity in a timely and effective manner, while supporting the outcome of claim files.Pharmacy TechnicianWalgreens, Miramar, FloridaHigh School DiplomaSheridan Technical College, Hollywood, FLEDUCATIONOctober 2022SKILLS Microsoft Office, office, PowerPoint, Word, Excel,comfortable with numbers Proficientand comfortable with using theInternet (web, email) Punctual,patient, friendly, trustworthy strongteam player Ability to succeed in afast paced entrepreneurialenvironment. PowerPoint, SharePoint Excellent written and verbal Communication skills Depersonalization Call Center, clerical, Interpersonal, Computer literate, Customer service, Designing, filing, Excel, mail, SharePoint, Word, organizing, payroll, Policies, Progress, quality, scheduling, Verbal communication skills, Excellent Written, written communicationCERTIFICATIONS Pharmacy Technician (RPT) (PTCB) |