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Title Customer Service Juvenile Probation
Target Location US-AZ-Phoenix
Email Available with paid plan
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Professional SummaryRetired Juvenile Probation Officer handling large caseload and providing one-on-one counseling and referral assistance to youth offenders in the Phoenix area.Looking for a second career in the customer service industry, Work HistoryMaricopa County Juvenile Probation - Juvenile Probation Officer Phoenix, AZ01/1999 - 01/2022Assessed home situations to determine need for removal of client from current home.Developed key partnerships with staff of community organizations to improve access to educational services among disenfranchised youth.Supervised caseload of Type survivors in juvenile justice system to address and support unique needs of these clients.Collaborated with police detectives, child welfare organizations and district attorneys to resolve cases and protect juvenile individuals.Partnered with targeted support organizations, programs and community resources as alternatives to juvenile detention.Analyzed, reported and submitted Timeframe statistics for funding purposes and program evaluation. Alerted law enforcement about probation violations. Assessed mental health and physical state of young offenders. Wrote progress reports and testified under oath at court hearings. Referred felony and misdemeanor offenders to necessary community resources. Conducted investigations into violations and other allegations. Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies. Completed reports on behalf of court and associated legal entities. Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.Oversaw administration of DNA indexing and drug and alcohol screenings for offenders.EMAIL AVAILABLEPHONE NUMBER AVAILABLEPhoenix, AZ 85016Online Digital ResumeSkillsAdministration of Physical Restraintstraining Home inspections Court testimony Report writingEducation05/1983Phoenix Community CollegePhoenix, AZA.A. Bachelor Of Science08/1986University of New MexicoAlbuquerque, NMExercise Physiology1991Arizona State UniversityTempe, AZBachelor Of Applied Studies: ExercisePhysiology05/2005Northern Arizona UniversityFlagstaff, AZM.ED: Educational Leadership

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