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| | Click here or scroll down to respond to this candidateCandidate's Name
Cincinnati, OH Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEResponsible, hardworking IT candidate. Professionally trained in network infrastructure, desktop, network, and data security, hardware, and operating systems. Capable of troubleshooting and developing strategic plans to resolve customer issues. Concise and articulate communicator eager to move forward in a challenging, IT-related role. Skilled in relationship development, conflict resolution, and organization.SkillsTechnical TroubleshootingSoftware InstallsPhone & Online SupportHardware ConfigurationsLAN ConnectivityClient/Server ModelsDNS and DHCP SystemsCloud ComputingSever/Application VirtualizationProblem DiagnosisCustomer ServiceRouting ProtocolsUser Training/SupportEffective CommunicationActive Directory InfrastructureoSetup and configure computer hardware, software, systems, networks, printers, and scannersoDiagnose, repair, prioritize, and display problem-solving skills to troubleshoot technical issuesoVirus and malware mitigation, cleaning infested computers, and implementation of encryptionsoCloud Platform Support to include Microsoft Intune, Azure, Office 365, and Google Cloud ApplicationsoInstall and implement wireless networks, and various topologiesEducationMy Computer Career, Westerville, OH Graduate June 2023Information Technology Security AdministrationCertifications in progress: CompTIA: A+, and Microsoft Azure (AZ-900) Basic FundamentalsWork HistoryCashier, Rallys, Springfield, OH May 2023 PresentPrioritized client needs when taking orders and assisting with food preparationListened to and resolved customer complaints, suggestions, and inquiriesProcesses transactions politely and promptly for each customerMaintained high-quality standards to ensure each order is correct and satisfactoryAssembler, Bosch, Florence, KY March 2022 April 2023Loaded and unloaded products using forklift safely and efficientlyAdhered to state and federal regulationsPositioned and aligned components to accurately assemble partsUtilized hand tool, saws, and cutting equipment to complete job dutiesCNC Operator, FedEx, Independence, KY December 2020 March 2022Developed production tracking and quality control systems to analyze product, quality control, maintenance to detect production issuesAdvocated for operational changes that led to cost savings and higher profit marginsMoved various parts with speed and accuracyProposed operational changes to improve quality, reduce costs, and production timesMaterial Handler, Jabil CVG, Florence, KY January 2014 September 2020Arranged items properly based on size, dimensions, and weightOversaw the operation of equipment while adhering to safety proceduresDirected the transportation of inventory items to necessary locationsNotified supervisors and coworkers of potential hazards to ensure resolution |