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Title Medical Assistant Customer Service
Target Location US-NY-New York
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  TAFT STREETBRENTWOOD, NY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVESI AM A DEDICATED, DEPENDABLE, & SELF-DISCIPLINED MEDICAL ASSISTANT FOR 12+ YEARS, ALSO BECAME AN EMT FOR DEER PARK VOLUNTEER FIRE DEPARTMENT. CURRENTLY, I AM SEEKING A LONG-TERM EMPLOYMENT AFFILIATION AS A MEDICAL ASSISTANT.EDUCATIONBRANFORD HALL2008CERTIFIED MEDICAL ASSISTANT, PHLEBOTOMIST, AND EKG TECHNICIANDEER PARK VOLUNTEER FIRE DEPARTMENT2003-2009EMT-BCPR/AEDEXPERIENCEPPL QUALITY AUDIT/PROCESSOR/FINAL REVIEWER/SUPERVISOR PUBLIC PARTNERSHIPSAUGUST 4TH, 2021  JULY 1ST, 2022- AS A QUALITY AUDIT SUPERVISOR, I WAS ABLE TO PUT THE WHOLE TEAM TOGETHER FROM SCRATCH, HAD THEM LEARN ALL STAFF DUTIES TO BE ABLE TO PERFORM AUDITS THAT WE AS A TEAM COLLABORATED ON. WE WERE SO EFFICIENT AND EFFECTIVE WE WERE ABLE TO DO WHAT WAS NEEDED WHILE BEING ABLE TO BE WORKING ON SOMETHING ELSE IN A MINUTE. THAT TEAM WAS AMAZING AND I WAS VERY PROUD OF HOW THEY BLOSSOMED.- CUSTOMER SERVICE SKILLS INCLUDING COLD CALLING/FOLLOWING A SCRIPT- INVESTIGATIVE AND MOTIVATIONAL INTERVIEWING/INTERVIEWING SKILLS- COMPILED DATA FOR EMERGENCY RENTAL HOUSING, WITH AND WITHOUT UTILITIES/OR RENTAL ASSISTANCE.- ETHICAL & PROFESSIONAL CONDUCT.- USING INSTINCT AND INVESTIGATIVE/ LEARNING OF WHAT TO LOOK FOR IN A FRAUDULENT APPLICATION.- ACTIVE LISTENING & EMPATHY- OPEN COMMUNICATION- DATA COLLECTION/DATA ENTRY- CRITICAL THINKING TO PUT APPLICATIONS IN DIFFERENT DISPOSITIONS AND ABLE TO WORK ON THEM TO GET THE APPLICATIONS TO SUBMITTED FOR FUNDING EFFICIENTLY AND IN A TIMELY MANNER TO HELP PEOPLE IN NEED AS FAST AS POSSIBLE WITH LITTLE TO NO MISTAKES.- NEGOTIATING SKILLS.- COMMUNICATE LEGAL INFORMATION.- UNDERSTANDING OF IMPLEMENTING AND COMMUNICATING WHAT IS NEEDED FOR APPLICANTS TO UNDERSTAND AND GET BACK TO US WITH CORRECT DOCUMENTATION OR EDITS.- MULTI-TASKING AND PRIORITIZING WORKFLOW TO MAXIMIZE OUTPUT WITHOUT COMPROMISING INTEGRITY.- EMOTIONAL INTELLIGENCE- FLEXIBILITY & ADAPTABILITYCONTACT TRACER PUBLIC CONSULTING GROUPDECEMBER 29, 2020  JUNE 25TH, 2021- CUSTOMER SERVICE SKILLS INCLUDING COLD CALLING /FOLLOWING A SCRIPT- INVESTIGATIVE, CLINICAL AND MOTIVATIONAL INTERVIEWING/INTERVIEWING SKILLS- MEDICAL & EPIDEMIOLOGY TERMINOLOGY- COMPILE MEDICAL HISTORIES- ETHICAL & PROFESSIONAL CONDUCT- PUBLIC HEALTH AND EPIDEMIOLOGY EVALUATIONS- ACTIVE LISTENING & EMPATHY- OPEN COMMUNICATION- DATA COLLECTION/DATA ENTRY- CRITICAL THINKING- NEGOTIATING SKILLS- COMMUNICATE LEGAL INFORMATION- UNDERSTANDING OF IMPLEMENTING AND COMMUNICATING INFECTION CONTROL- MULTI-TASKING AND PRIORITIZING WORKFLOW- EMOTIONAL INTELLIGENCE- FLEXIBILITY & ADAPTABILITY- DETAIL ORIENTED / ORGANIZED- CALM UNDER PRESSURE- VIRTUAL TEAMWORK- CONFLICT RESOLUTION/ DE-ESCALATION- SELF-MOTIVATION & TIME MANAGEMENT- ABILITY TO WORK WITH CONFIDENTIAL DATA/INFORMATION- INDEPENDENT WORK ETHIC/SUCCESSFUL REMOTE WORKER- CREATIVE PROBLEM SOLVING- COMMUNICATE WITH SENSITIVITY AND SENSITIVE MATTER- EXPERIENCE IN WORKING WITH HIPPA GUIDELINESMEDICAL ASSISTANT BEHROUZ FARAHMANDPOUR, D.O.SEPTEMBER 26, 2017  JANUARY 20, 2021-HANDLING OF ADMINISTRATIVE DUTIES (E.G. ANSWERING PHONES, SCHEDULING APPOINTMENTS, MAINTAINING MEDICAL RECORDS, PATIENT PROCESSING, AND BOOKKEEPING) THAT ALLOWED DOCTORS AND STAFF TO FOCUS ON THE HEALTH CONCERNS OF THEIR PATIENTS.-HANDLING CLINICAL DUTIES (E.G. TAKING PATIENT MEDICAL HISTORIES AND VITAL SIGNS, AS WELL AS PERFORMING VENIPUNCTURE, PREPARING INJECTIONS, AND VARIOUS DIAGNOSTIC PROCEDURES, EKGS, PFTS, URINALYSIS, ETC. ALSO CORRECTLY USING THE TENS UNIT AND APPLYING HEATING PAD FOR PATIENTS BEFORE OR AFTER THEY HAVE HOLISTIC OSTEOPATHIC MANIPULATION MEDICAL TREATMENT.)-ENSURED CLEANLINESS, SANITATION AND MAINTENANCE OF ALL FACILITIES, EXAM ROOMS, AND EQUIPMENT.-IMPLEMENTED PRACTICES QUALITY ASSURANCE AND CONTROL PROGRAM.-ACTIVELY CONTRIBUTING INFORMATION REGARDING PROVIDER REPORTING TO CMS GOVERNMENT PROGRAM THROUGH ACO AFFILIATION..MEDICAL ASSISTANT DR. EDWARD YAMBOSEPTEMBER 1, 2016  APRIL 1, 2017-HANDLING OF ADMINISTRATIVE DUTIES (E.G. ANSWERING PHONES, SCHEDULING APPOINTMENTS, MAINTAINING MEDICAL RECORDS, PATIENT PROCESSING, AND BOOKKEEPING) THAT ALLOWED DOCTORS AND STAFF TO FOCUS ON THE HEALTH CONCERNS OF THEIR PATIENTS.-TAKING PATIENT MEDICAL HISTORIES AND VITAL SIGNS, AS WELL AS PERFORMING VENIPUNCTURES, PREPARING INJECTIONS, AND VARIOUS DIAGNOSTIC PROCEDURES, EKGS, PFTS, URINALYSIS, STERILIZING INSTRUMENTS, ETC.-ENSURED CLEANLINESS, SANITIATION AND MAINTENANCE OF ALL FACILITIES, EXAM ROOMS, AND EQUIPMENT.-IMPLIMENTED PRACTICES QUALITY ASSURANCE AND CONTROL PROGRAM.SKILLSVOLUNTEERED WITH THE DEER PARK VOLUNTEER FIRE DEPARTMENT FROM 2003-2009 AS AN EMT. I RECEIVED VARIOUS AWARDS AND CITATIONS FOR PATIENT CARE AND SAVING LIVES.CERTIFICATION FOR MEDICAL ASSISTANT PROGRAM COMPLETION IN 2008.CURRENTLY CPR/AED CERTIFIEDALSO RECEIVED CERTIFICATE FOR COMPLETION OF COVID-19 CONTACT TRACER PROGRAM ONLINE 2020.RECEIVED COMPLETION OF COVID-19 AND HEALTHCARE WORKERS ONLINE 2021.COMPLETED NARCAN TRAINING AND RECEIVED COMPLETE KIT FROM MATHUR HOSPITAL 2023.

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