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Click here or scroll down to respond to this candidateCandidate's Name
Tamarac, FLPHONE NUMBER AVAILABLEEMAIL AVAILABLEDATA ANALYST/SUPPORT with over Street Address years in customer support role of comprised of analyzing, researching and configuring software, systems and business practices for maximum efficiency and implementation for payroll, human resource and sales departmentsCORE STRENGTHSCustomer Service Professional(internal/external)Client Services FocusedExcellent Communication SkillsImplementation SkillsHighly- and Self-MotivatedSystem/Process/Data AnalysisPayroll and HR ExperienceExcellent Time and PriorityManagement SkillsSolution- and Improvement-DrivenOrganized MultitaskerStrategic ThinkerStrong Business AcumenMS Advanced Excel (Pivots)QuickBooks, Movista, Trans Pro,Dayforce, Paylocity, Paychex,Data ConfigurationMCSE Certified in DatabaseFundamentalsEMPLOYMENTData Analyst/SupportUKG (formerly Ultimate Software and Kronos) 6-month contract: 08/2021-03/31/2022 Research & resolve payroll tax notices and/or process amended returns for multi-state tax entities Edited existing reports in Salesforce to capture and analyze vital data, identifying multiple inefficiencies within the department, including many instances of duplications of efforts, resulting in better utilization of labor and achieving goals faster and increased client satisfaction Data Analyst/SupportNational Assemblers, Inc. Boynton Beach, FL 02/2013 - 08/2021 Identification, selection and implementation of a leading HCM software solution Gathered requirements, analyzed and collaborated with software engineers to determine HCM platform capabilities Key member of HCM implementation team Single-handedly completed strategic development, configuration, mapping, implementation and documentation of entire Lowes bid; had process up and running in under 2 days for use by 400+ field staff Integrated sales items/data into multiple platforms including: QuickBooks, Trans Pro, Service Channel, Movista for efficient payroll and invoicing end result Creation, analysis and presentation of reports and data of multiple departments to provide upper management the tools needed to increase revenue and decrease costs Recreated architecture and nomenclature of database to accommodate substantial current and future growth and smooth navigation by end users Revised and documented best practices for business processes based on research and analysis of systems capabilities Liaised between corporate office and field managers/staff on all operational and procedural matters in a concise and clear mannerOwner/Operator/ManagerJohn Bull English Pub West Palm Beach, FL 12/2006 - 01/2013 Developed full marketing plan based on analysis of customer demographics and market trends to include social media, print and email, increasing profits and promoting brand awareness Planned, promoted and executed events including on and off-site catering, musical shows, and fund raisers for charities including my favorite: greyhound rescue Analyzed food and liquor costs and usage (Bevinco) with sales dollars to identify areas needing improvement and possible occurrences of theft Ensured strict coherence to federal and local licensing regulations including ATF, FL Food Safety and Sanitation, IRS, Florida Department of Revenue, DBPR and music licensing. EDUCATIONBachelor's Degree, Business/Hotel Restaurant Administration, Washington State University Pullman, WA |
