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Click here or scroll down to respond to this candidateClarence Larry Williams JrRaytown, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceBranch MangerFreeway Insurance - Independence, MOAugust 2022 to PresentMy job as Branch Manager was to train new employees and to over see the day to day operation, and function of the office. I would also write new policies and help make changes or corrections. School Resource OfficerHomeland Security and Protective Services - Kansas City, MO June 2018 to June 2022When I came back to this company I was hired on as a school resource officer contract from Raytown Missouri school district. As a school resource officer for this company it is my job to make sure that the safety and well-being of students and staff inside the Raytown School District are being met I also do escorts and work various games at the school may have. General Manager (GM)Flamingo Lounge - Kansas City, MOJune 2013 to July 2018My job as the GM was to keep the establishment in top-notch working order. By keeping track of personnel and products. I would also order products and keep track of P&L. I was also in charge of getting entertainment for the establishment and and making sure the guests had an enjoyable time while visiting. OfficerRemote Risk Management - Kansas City, MOMay 2013 to September 2017With this company my soul job was to guard and protect the technicians that fix the ATM machines around the metro area. It was my job to make sure that they were able to get to ATM get it fix and then leave to go to the next one without being attacked or robbed. Senior SergeantHomeland Security Protective Service - Kansas City, MO February 2012 to August 2015As the Senior Sergeant it was my job to make sure the day-to-day operations of the company was intact I had roughly about 150 officer day and night that I had to make sure we're on duty and had all the things they needed to perform their job. It was also my job to make sure that any administrative stuff such as payroll and time were properly hand it off to the administrative assistant or secretary. SergeantCitizen Protection and Security - Grandview, MOFebruary 2011 to February 2013As the Sergeant I was in charge of roughly about 10 guys 4 Patrol officers and six stationary officers. It was my job to make sure scheduling and attendance was up and to make sure the vehicles were maintained and cleaned and ready for work. It was also my job to make contact with the owner and make sure that all company items and people were intact. I would also speak to people about using our services. I was also the contact person or also known as account manager. CorporalKansas City Patrol Protection Unit - Kansas City, MO June 2009 to February 2011As a Corporal with this company it was my job to make sure that the evening shift officers in my zone were okay. When the sergeant wasn't available I would take control of the situation I was also believe field training officer for the company.Front of House ManagerFUEL BAR & GIRLL - Independence, MOFebruary 2006 to September 2009It was my job to assist in hiring and training bartenders and servers. I was also in charge of making sure that the customer was satisfied with their meal and service. I was also in charge of front of the house inventory and orderingLeasing AgentTimber Wind Apartment - Independence, MOAugust 2007 to January 2009As a leasing agent for this company I was in charge of recruiting new tenants making sure the current tenants had a pleasant living condition. I would also show the property off to new tenants and field maintenance request and any other requests by my tenants and assist the property manager with any other duties she may have neededCaptain/ManagerKnights Protection - Kansas City, MOSeptember 2000 to August 2007At this company it was my job to make sure all the ins and outs were covered make sure all officers were on duty and on post. It was also my job to hire new officer's and make sure that they had the appropriate training needed to do the job. It was also my job to contact the clients for accounts that we had and make sure that the officers were providing them adequate security and they were satisfied with the job we were doing. It was also my job to field any complaints or compliments that the client or other people may have for the officer. It is also my job to contact the owner and advise him of any good or bad doings it may be happening with the company. I was also in charge of making sure the officer Ayers got paid I did not do payroll but I got the information to the HR lady who then process the checks. EducationHigh school or equivalentRaytown Sr. High School - Raytown, MOSeptember 1998 to June 2002Skills ACCESS (Less than 1 year) CONFLICT MANAGEMENT (10+ years) CUSTOMER SERVICE (10+ years) EXCEL (3 years) MICROSOFT OFFICE (3 years) Property Leasing (2 years) Risk Management (6 years) Kitchen Management Experience (3 years) Office Management (4 years) Assistant Manager Experience (9 years) Fair Housing Regulations (2 years) Recruiting (6 years) Restaurant Management (4 years) Employee Orientation (5 years) Human Resources (8 years) Management (6 years) Sales (4 years) Financial planning (2 years) Merchandising (4 years) Pricing (4 years) Budgeting (5 years) Payroll (3 years) Leadership (8 years) Restaurant Experience (6 years) Microsoft Excel (3 years) Food service (5 years) Microsoft Word (3 years) Food service management (3 years) Cooking (4 years) Catering (2 years) Food Safety (5 years) Profit & Loss (3 years) Event Planning (3 years) Time management English Culinary Experience Notary (6 years) Insurance Sales (Less than 1 year) Negotiation (6 years) Property Management Personal Assistant Experience Business Development (4 years) Customer service Leadership Marketing Sales Conflict management Section 8 Yardi Salesforce Administrative ExperienceCertifications and LicensesMO Insurance Producer LicenseApril 2022 to August 2024CPR CertificationSeptember 2023 to September 2025AED CertificationSeptember 2023 to September 2025First Aid CertificationSeptember 2023 to September 2025AssessmentsCustomer service ProficientAugust 2021Identifying and resolving common customer issuesFull results: ProficientAttention to detail CompletedMay 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: CompletedProject timeline management ProficientMay 2023Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientFront desk agent (hotel) ProficientAugust 2023Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientManagement & leadership skills: Impact & influence Completed May 2023Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: CompletedVerbal communication ProficientApril 2022Speaking clearly, correctly, and conciselyFull results: ProficientScheduling ProficientMay 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientGeneral manager (hospitality) ProficientSeptember 2020Solving group scheduling problems and reading and interpreting P&L statements Full results: ProficientManagement & leadership skills: Planning & execution Proficient May 2023Planning and managing resources to accomplish organizational goals Full results: ProficientWorking with MS Word documents ProficientJuly 2023Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientWork motivation ProficientMay 2023Level of motivation and discipline applied toward work Full results: ProficientCustomer focus & orientation ProficientFebruary 2022Responding to customer situations with sensitivity Full results: ProficientRestaurant manager ProficientJuly 2023Managing restaurant staff and meeting customer expectations Full results: ProficientRetail customer service ProficientOctober 2023Responding to customer situations in a retail setting Full results: ProficientCase management & social work ProficientOctober 2023Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teamsFull results: ProficientWork style: Reliability ProficientApril 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRecruiting ProficientApril 2023Managing the candidate sourcing and selection process Full results: ProficientAdministrative assistant/receptionist CompletedFebruary 2022Using basic scheduling and organizational skills in an office setting Full results: CompletedWork style: Conscientiousness ProficientOctober 2023Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientSupervisory skills: Motivating & assessing employees Proficient September 2020Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: ProficientSales skills ProficientAugust 2020Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional Information SKILLS & ABILITIESProficient Customer Service Skills Appointment Scheduling Multi-Lined Telephones Management SkillsProduct Knowledge Effective CommunicationHigh Work Ethics Organizational SkillsCertified in Team Building & Problem SolvingCertified in Conflict ManagementMicrosoft Office applications Word, Excel, Access, Power Point, and Outlook. vista and XP operating systems. I am also a Missouri Notary |
