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Candidate's Name  3701 Bainbridge Drive Hopewell, VA 23860 PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional, capable of providing timely and accurate data to ensure quality services. Follows policies, procedures and guidelines to ensure consistent quality and maintains and safeguards patient privacy.Well-organized, manages time and priorities in multi-task environmentsAble to make decisions and implement course of actionRegarded as a natural people person with strong interpersonal communication skillsMicrosoft Office Applications / MS Excel MS Word MS PowerPoint MS OutlookKEY QUALIFICATIONSElectronic Health Records (EHR) Electronic Medical Records (EMR)Managed Care (HMO, PPO, and POS) Workers Compensation Medical Office Procedures SchedulingInsurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office OperationsMedical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)EDUCATIONAmerican Intercontinental University Batchlors Degree - Healthcare Management CurrentlyUltimate Medical Academy Associate of Science Degree  Medical Billing and Coding, 2021Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificatePROFESSIONAL EXPERIENCEHealthy Hearts - Petersburg,VA 03\22 - 02/23Home Health AideWC Masonry  Prince George, VA still employedBrickmason AssistantTrain new employees, answer inbound phone calls, and clean job sitesCollect all hours worked from each employee, sign off on hours, and submit to payrollMake outbound phone calls to employees regarding upcoming shiftsConfirm attendance, hours worked, and materials neededPerform quick loading and unloading of materials and tools and organize stockWay Church / Crossroads  Prince George, VA 11/2017  12/2018Sunday School TeacherPrepared and presented weekly lesson plans at board meetings for approvalLed classes for 10-15 students, checked in parents, and verified proper identificationScheduled parent teacher meetings, trained new employees, maintained inventory levels, and handled light cleaning dutiesDevised crafts adjacent to the lesson plan and effectively executed safety, educational, and spiritual needs of the classroom