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Click here or scroll down to respond to this candidateCandidate's Name
Street Address CYPRESS WOODSSan Antonio, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceCustomer Service RepresentativeCONVERGENT USA - San Antonio, TXAugust 2017 to PresentCSR COLLECTION AGENT WORKING FROM HOME. TAKING 100-125. INBOUND CALLS DAILY. TAKEPAYMENTSFOR CUSTOMERS SETTING PAYMENT ARRANGEMENTS EXTENSION UPDATE CUSTOMER INFORMATION.EDUCATE CUSTOMER ON PASSED DUE ACCTS.TYPING OVER 40HRS PER MINUTEAND MULTITASK.MEDICAL SPECIALIST, UNIT CLERK, PATIENT CARE TECHMETHODIST HOSPITA; - San Antonio, TXJuly 2013 to PresentPERFORMING RECEPTIONIST AND CLERICAL DUTIES, FOR ASSIGNED NURSING UNITS. SCHEDULEPATIENTS SURGICAL PROCEDURES,SEND DOCTOR'S ORDERS. ANSWER INCOMING CALLS PDATEPATIENTS MEDICAL RECORDS, FILE ALL PATIENTS DOCTORS ORDERS, TEST RESULTS. TRANSFER TO THEDESIGNATED UNIT. USING MEDI-TECH,MICROSOFT,MICROSOFT WORDUSING. MICROSOFT EXCEL MEDITECH BILLING. EKG, AND NEURO TOENTER ALL INFORMATION.Customer Service RepresentativeMCNA Dental - San Antonio, TXSeptember 2015 to April 2017Answer inbound calls for parents assigning their child to a dentist office and a provider. Assist memberto find a dentist in their area. Solve members concerns and questions. Check on pre-authorizations andreferrals and complaints.Customer Service RepresentativeMCNA DENTAL - San Antonio, TXSeptember 2015 to April 2017Answer inbound calls for parents assigning their child to a dentist office and a provider assist member tofind a dentist in their area. Assist member with referral status and pre authorization. Update membersaccount assist member with complaints and concerns.CUSTOMER SERVICE REP/MEDICAL RECORDS COORDINATORALL YOUR HOME HEALTH - San Antonio, TXJune 2011 to July 2013ANSWER ALL PATIENTS CALLS TRANSFER TO THE CORRECT PERSON AND NOTIFY THE RN CASE MANAGEROF ANY MEDICATION OR CONDITION CHANGE OF THE PATIENTS AND KEEP ALL MEDICAL RECORDSUPDATES .SCHEDULE NEW ADMITS. E-MAIL ALL NEW PT'S ORDER'S TO PHYSICAL,OCCUPATIONAL,AND SPEECHTHERAPIST. KEEP ALL PT'S CHART'S UP TO DATE. FILE ALL PATIENTS ORDERS AND NEW ORDERS.CERTIFY NURSE ASSISTANTIRVING GINDY (DECEASED) - San Antonio, TXApril 2006 to February 2012TAKE CARE OF PATIENT @ HIS HOME. ASSIST WITH MEALS, MEDICATION REMINDER,DRIVE PATIENT TODOC'S APPTS AND GROCERY SHOPPING, RUN ERRANDS.EducationMEDICAL SPECIALIST/CUSTOMER SERVICE REP in MEDICALTERMINOLOGY,MEDICAL BILLING, CODING,AND TRANSCRIPTCAREER POINT - San Antonio, TX2000 to 2003N/A in CERTIFY NURSE ASSITANT/HOME HEALTH,CPRTEXAS CAREERS - San Antonio, TX1997 to 1998DIPLOMA in N/AWHEATLEY HIGH SCHOOL - San Antonio, TX1982 to 1986Skills / IT Skills 10-KEY BY TOUCH,MICRO SOFT EXCEL,MEDI TOUCH BILLING (10+ years) MICROSOFTE XCEL,MICROSOFTWORD,MEDITOUCH BILLIN,G Medical Coding Medical Billing Medical Terminology CPT Coding ICD-10 Hospital Experience Insurance Verification Medical Scheduling Transcription Medical Office Experience ICD-9 Medical Records EMR Systems Word processing Computer literacy CRM software Customer service Bilingual Communication skills ICD coding Spanish English Data entry Medical collection Microsoft Outlook Microsoft Excel Computer skills Microsoft Word Typing Medical receptionist Phone Etiquette Quality Assurance Vital Signs HIPAA NursingLanguages English/Spanish - FluentCertifications and LicensesMEDICAL SPECIALISTJanuary 2000 to PresentCNAState Tested Nursing Assistant |
