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Candidate's Name
Senior Operation ManagerMilwaukee, Wisconsin, United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLEWORK EXPERIENCEFebruary 1990-November 2021Senior Operation ManagerFiserv INCBrookfield, Wisconsin, United StatesResponsibilities included: Works within a fast-paced environment. Ability to lead and motivate employees. Familiar with all aspects of daily business operations including personnel, Department operations reports, Processing check forms, and laser check forms (1098 and (1099 Forms. Coordinate and process yearend documents for our clients according to federal processing and guidelines. Collection of past due accounts. Responsible for all of the training of all new employees making sure they are proficient with the office equipment, UPS shipping system, FedEx shipping system, and materials our company uses. Weekend supervisor for the work crew of 20 employees. Supply clerk for three different departments. Responsible for keeping accurate time cards for employees. EDUCATION-CurrentBachelors' DegreePost UniversityWaterbury, Connecticut, United StatesPost University - Waterbury, CTArea of Study: Information Technology3.5 GPA/High Honors/Bachelors' Degree Information Technology-CurrentAssociate DegreeUniversity Of PhoenixPhoenix, Arizona, United StatesUniversity Of Phoenix - Phoenix, AZArea of Study: Information Technology3.5 GPA/High Honors/ Associate Degree Information Technology-CurrentHigh School DiplomaLincoln High SchoolMilwaukee, Wisconsin, United StatesLincoln High School, Milwaukee, WIHigh School DiplomaSKILLSBusiness Operations Operations Data Analysis Shipping Customer Service Oriented Customer Service Fedex Billing Collection Customer Support Clerk Medicaid Retail UPS Office Management Laser Fiserv Database MS Office Hippa Health Maintenance Organization HMO Confidential Data Educating Detail Oriented Customer Service Team Managed Care Maintain Documentation Retail Marketing Marketing Analysis Retail Sales Excel Google Sheets Microsoft Office Microsoft Powerpoint PowerpointHONORS & AWARDS3.5 GPA/High Honors/Bachelors' Degree3.5 GPA/High Honors/ Associate DegreeLANGUAGESEnglish - IntermediateWORK AUTHORIZATIONI am authorized to work in the following countries: United States