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Candidate's Name
B.S. Environmental Studies and Sustainability MSU, M.B.A in Organization Management UAGC PHONE NUMBER AVAILABLEEast Lansing, Michigan EMAIL AVAILABLE SUMMARYIt is my goal to utilize my prior work experience, education in Environmental Sustainability / Environmental Economics, and qualifications to secure a sustainably focused position to promote mutual growth and development. I am self-determined, customer-service oriented, hardworking, and innovative.EXPERIENCEPersonal Liability Claims Adjuster ~ Farmers Insurance Aug 2022 - June 2023 Outbound calls for auto and home claims handling Guidewire Claims Center, Xactimate, XactAnalysis, and Excel Personal Liability claims handling including policy interpretation and liability determination Direct Sales Representative ~ Farmers Insurance Feb 2021 - Aug 2022 Inbound calls for auto and home policy sales Selected for pilot program for external calling 2022 Top ten for division in sales volume ($50K monthly premium) for 2022 100% Quotes to Call ratio, Top Ten with Sales to Call ratio regularly Rookie of the Quarter  Q3 2021 Diamond Club Member -August 2021 Training for other team members and hosting call listening for best practices Contract Recruiter  Business Intersection 2014  present Scheduling phone and on-site interviews Gathering resumes and critical documents Conducting phone interviews with transcription Coordination with candidates Administrative support as needed for a variety of tasks Summer Internship ~ Department of Natural Resources Summer 2019 Bartender/Server ~ American Legion Post #305 Summer 2018 Quality Control Inspector ~ Blu Perspective Summer 2017 Lifestyle Model ~ Unique Models & Talent 2014  2018 Store Clerk ~ J & S Auto 2014 - 2016EDUCATIONUniversity of Arizona Global CampusMaster of Business AdministrationMajor: Organizational ManagementIn ProcessMichigan State UniversityBachelor of ScienceMajor: Environmental Studies and SustainabilityMinor: Environmental EconomicsSKILLS Negotiator/Closer Patience and understanding for customer concerns Fast-learning and inquisitive Proficient in Microsoft and Xactimate systems