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Title Customer Retention Strategic Business
Target Location US-NJ-Jersey City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLENEWARK, NJ Street Address
ContactDetail-oriented professional with experience and proven knowledge of customer retention, strategic business planning, and vendor sourcing. Reliable and organized dispatch professional skilled in coordinating vehicle and driver schedules.Career ObjectiveS k i l l sSchedule Coordination Microsoft OceShipping and Receiving Prioritizing CallsProcessing Orders Route Planning andAdjustmentEective Communication Customer RelationshipManagementFleet DispatchingDISPATCHERKENMASTER TRANSPORTATION LLC  NEWARK, NJSep 2018 - Jun 2023E x p e r i e n c eDemonstrated ability to manage multiple tasks while remaining adaptable and flexible. Managed and coordinated multiple projects while ensuring timely completion. Created detailed reports on all dispatched jobs, which included information such as arrival times and completion times.Oversaw dispatch activities and enforced compliance with laws and regulations. Assigned loads to drivers based on designated routes and driver location. Relayed work orders, messages, or information to or from drivers by telephone Efficiently handled all incoming calls from customers inquiring about services or shipment status. Maintained accurate records of dispatches, pickups, and deliveries. Processed invoices for payment after verifying accuracy of driver's logs. Excelled in multitasking to manage a high call volume with professionalism and efficiency. Responded quickly to emergency situations involving drivers or vehicles. Monitored GPS systems for real-time tracking of vehicles during transit. Education



HIGH SCHOOL DIPLOMAJun 13 FUNDACION MIL  Dominican Republic

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